Electronic Service Technician, Midwest Region
Technidyne Corporation is a leading supplier of test and measurement equipment for quality and process control in the worldwide Pulp and Paper Industry.
Technidyne Corporation is seeking an Electronic Service Technician for our Midwest area territory, to assist customers with the long-term maintenance of Technidyne test equipment.
Provide technical support via phone, email and fax communication with customers and sales/service agents
Assist Area Manager with, instrument demonstrations, trials, and installations.
Travel and perform on-site, scheduled maintenance & calibration on equipment
Travel and perform emergency service calls on an as needed basis
Maintain tools, parts inventory, and computer
Certificate in Electronic, Electrical or Mechanical Technology or equivalent experience required.
3+ years of customer service experience preferred
Willingness and ability to travel, approximately 50% (some weekends)
Understanding of electronics, software and hardware systems
Understanding of and prior experience working in the Pulp and Paper industry, desired.
Demonstrated strong electro-mechanical trouble-shooting skills is necessary.
Basic understanding on assigning IP addresses.
Ability to use Microsoft Office® and other Windows® programs efficiently
Good communications skills, written and verbal
Employment contingent on driving record approved by Company insurance, and successful background check and drug screen.
Ability to set up home office and work from home.
Able to acquire a U.S. passport
Must be capable of heavy lifting (50-100 lbs)