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Account Executive/ Account Manager - Full-time
| Hours | Full-time |
|---|---|
| Location | 1450 Genicom Dr Waynesboro, Virginia |
About this job
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Be the primary point of contact and build long-term relationships with customers
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Help customers through email, phone, online presentations, screen-share and in person meetings
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Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
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Ensure the timely and successful delivery of our solutions according to customer needs and objectives
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Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
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Forecast and track key account metrics
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Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
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Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
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Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis