Call Center Representative - Sports Supplements

Force Factor was founded in 2009 by two former Harvard College rowers with one simple goal: help athletes and fitness lifestyle enthusiasts around the globe unleash their full potential with safe, effective sports nutrition supplements. In the 8+ years that have transpired since, Force Factor has grown into a top-10 global sports nutrition brand, with millions of customers and widespread retail distribution. Retail giant GNC approached Force Factor just four months after launch, asking to sell Force Factor in its stores. While the original Force Factor nitric-oxide-boosting pre-workout supplement was an off-the-shelf stock formula, virtually every product introduced since has been developed internally by trained biochemists serious about engineering distinct and efficacious supplements. The brand now features more than 15 individual products, including pre-, intra-, and post-workout formulas, fat-burning thermogenics, refreshing BCAA drinks, delicious whey protein, muscle-building nitric oxide boosters, daily nutraceuticals (multivitamins and fish oil, for example), and free testosterone boosters, with many others currently in development. Force Factor’s unique advertising spans digital, television, radio, and print media, and garners tens of billions of impressions annually. Driven by technology and a notable direct-to-consumer marketing ability, Force Factor’s demand generation engine is unmatched in sports nutrition.Force Factor is looking for self-motivated and driven individuals who thrive in a fast-paced, goal-oriented environment to join our team as a Force Factor representative.  You will need to be performance-driven, high-energy and have a passion for winning! We’re looking for people with exceptional communication skills, attention to detail, excel at problem solving and have a strong desire to be a part of a team performing cutting-edge marketing tactics and selling revolutionary sports supplements. The primary goal of the Force Factor representative is to engage directly with our individual consumers, identify concerns and needs and be able produce results in both customer retention and new product sales.Description•Provide excellent customer service by answering incoming calls•Retain customers on auto-delivery for the products they are already using•Cross sell by introducing new products that fit your customer’s lifestyle•ABSOLUTELY NO COLD CALLINGThe Force Factor Representative role requires 1-2 evening shifts a week. This is a full-time position offering excellent benefits! Additionally, we will have:•Unlimited earning potential (base + unlimited biweekly sales incentives)•Sales Competitions•Paid sales training•Employee discounts on all products•An amazing work environment with friendly, smart and motivated peopleThe Requirements:•6+ Months full time work experience in any field•Strong computer skills•Excellent communication skills•Thrives in competition, strong team player and the desire to join a fast-paced innovative team