Burger King Shift Leader

The Shift Leader improves Guest satisfaction through financial controls, operations, direction of Team Members, and compliance within the scope of an assigned shift. The Shift Leader has full accountability for restaurant operations during assigned shift when management is not present. This position operates under the direct management of the General Manager and helps lead the restaurant team. This position interacts with Team Members, restaurant management, outside vendors, members of the field operations team, and Guests.RESPONSIBILITIESResponsible for restaurant operations (labor, inventory variance, GUEST TRAC® responses) during assigned shifts, including opening and closing restaurantProvides production direction to Team Members in a clear and concise waySets an example for Team Members by working hard to implement shift plan and ensure swift and smooth productionDelegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply withCompany standardsMotivates Team Members to exceed Guest expectations with food and friendly service in clean surroundingsWorks with team to act on Guest feedback and resolve complaints in a timely, friendly and professional mannerDirects, trains and motivates Team Members during shift on each of the workstationsComplies with the requirements of government regulations, BKC Market Policy, food safety, BKC Security Policy, operations, and BKC policies and procedures relating to all activities in the restaurant during the shiftTakes initiative to immediately report violations of safety, sanitation, security, and other company policies to restaurant management and perform short-term solutionsMotivates Team Members to comply with loss control procedures and to maintain a safe and secure environment for customers and other Team MembersCompletes checklists and procedures for cash reporting, inventory control, and scheduling during shiftMay perform essential functions and duties listed in the restaurant Team Member job descriptionFlexible to work evenings, weekends and holidays.Prompt and regular attendance on assigned shifts

Must be at least eighteen (18) years of age
High school diploma or GED
Completion of all BKC certification programs
English language preferred
Willingness to travel preferred

The following benefits are offered to eligible employees and family members:

Medical Insurance to include prescription coverage

Dental Insurance

Vision Insurance

Short Term and Long Term Disability

Life and Accidental Death Insurance

Supplemental Life Insurance

401K Retirement Plan - Provides a $1 for $1 match on your first 3% of compensation, 100% Vesting

Vacation and Sick Days

Employee Assistance Program