Assistant Manager - Full-time / Part-time

Job FunctionsAccountability• Hold Associate Staff Accountable to Their Responsibilities and Company Standards• Staff Development and TrainingCustomer Service• Sales Observational Checklist• Address and Handle Customer Complaints• Daily Monitoring of E.C.E.T• Mystery Shops• Helpful 101Inventory Standards• Marketing Ads are Set and Removed• RSO Compliance• In Stock of Ad Bulletins• A/B Outs Reports (Overall Store’s In Stock and Signage Position)Communication• Communicate Sales Goals with Staff• Communicate Company Announcements with TeamStore’s Financials• Sales TY vs LY vs Plan• Margin % TY vs LY vs Plan• Payroll % to Sales TY vs PlanMerchandising functions:Aisle Assignments• Company Standards are Followed• Aisle RecoveryInventory Reports• Mango• New Item• Negative On Hands• A & B Outs Report….Shooting Outs• ICE/Discontinued ReportPOG Standards• Company Plano-gram and Program Updates• Product Recalls• Overall In Stock Standards• Clip Strips and Wing (Side)Panels• 100% Shelf Labeled• GCFVEnd Cap and AD Presentation• Follow Company Standards• Signed , Full, and Impactful (like a billboard)• Filled with Promo and Non-Promo Items• Work with Store Manager on AD Bulletins• RSO ComplianceSignage• Marketing Ad Events are Set and Removed According to Marketing Calendar.• Weekly Price Changes• Review Daily Exception ReportsB2B• Monitor and Grow New and Old Accounts (MCR)Operations functions:Receiving• Packing Slips are Faxed and Mailed• Stockroom and Basement Standards Maintained• Processing Damages (ACE and Vendor)Front End• Buyer’s Zone Ready for Business• Register Lanes are well stocked• Cashiers Adhere to Company Policies and Procedures• Inviting, Clean, and Uncluttered• Store Use and Pilferage Log• ACE RewardsFacilities & Maintenance• Bathrooms are Cleaned Daily• Floors are Maintained and Kept Clean• Overall Maintenance of the Building’s Lighting and Safety• Interior/Exterior MaintenanceTraining• Associate Training Program• Skill Matrix Training Board• Forklift Training• Mystery Shops• Communication BoardHR/Office Paperwork• New Hire Employee Paperwork• Employee Reviews (w/Store Manager)• Employee Personal Files• Company Handbook• Store Supplies and Employee VestsSchedule• Management and Employees ScheduleInventory Process• Prepping the Store and Day of InventoryOther Requirements:•Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction•Greet every customer you make eye contact with, anywhere in the store•Answer customers’ questions and provide information on procedures and policies•Be at your workstation on time•Be “customer ready” whenever you are on the stage/sales floor•Maintain awareness of all promotions and advertisements•Recommend related items when appropriate and execute S.A.L.E.S. process•Keep your area of responsibility neat, clean, stocked and priced properly•Execute the daily operational, day-to-day goals and priorities assigned by store management•Assist in the training and development of peers•Actively participate in daily huddle meetings•Uphold merchandising and store cleanliness standards•Offer a carry-out if appropriate•Know the proper way to answer the telephone•Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged   merchandise to your supervisor.•Address all safety concerns immediately•Advise store management of any pricing errors•Advise store management anytime you say "no" to a customer•Take initiative to learn product knowledge•Take initiative to learn selling skills•Perform other tasks as asked by store managementPhysical Requirements •Walking; Frequent; Flat surfaces from point to point•Standing; Constant; All work performed on feet•Sitting; In-Frequent; Paperwork in office •Stooping; Frequent; To pick up cartons at floor level•Reaching; Frequent; To a height of 6 feet•Lifting; Frequent; Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably•Hand Dexterity; Frequent; Must be able to use at least one hand to operate register and complete paperwork•Pushing / Pulling; Frequent; Move hand jacks from place to place•Carrying; Frequent; Up to 50 lbs., up to 10 feet, occasionally more•Climbing; In-frequent; Stairs in storage rooms; ladders•Vision; Constant; Read labels, recognize boxes, safety in working•Hearing; Constant; Safety signals

Must have management experience and retail experience.