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Hours Part-time, Full-time
Location 1591 S Main St
Las Vegas, Nevada

About this job

Position SummaryResponsible for managing the overall operations of Jack in the Box unit. Uses discretion in daily managementdecisions with accountability for ensuring effective execution of the Service Profit Chain (SPS) and Brand Promise.Develops team to provide excellent internal service, external service, and build restaurant sales and profit whileensuring compliance with policies, procedures, and regulatory requirements.Activities & ResponsibilitiesInternal Serviceo Recruits, selects, trains, develops, and evaluates restaurant employeeso Monitors staffing levels to ensure sufficient development and talento Ensures systems for training employees on workstations are fully implemented and adhered to by managementand crewo Identifies and develops internal candidates for management and Team Leader positionso Works with restaurant management team to ensure all facets of “My Promise to You” and the Service Profit Chain are executedo Creates a restaurant environment that is “employee friendly”, fun, clean, and safeo Takes accountability for motivating and inspiring employees to achieve high performanceo Treats all employees with respect and dignityo Regularly recognizes and rewards employeeso Understand and utilizes Jack in the Box systems processes, and toolso Complies with all state and federal labor laws and regulationsExternal Serviceo Manages daily activities to achieve excellence in restaurant operational performanceo Provides an exceptional experience for the guests by ensuring proper training and holding restaurant teamaccountable to consistently delivering excellent guest service and food quality in adherence with Jack in the Boxsystems, procedures, and food safety requirementso Reviews practices and modifies as needed to continuously improve the guest experienceo Maintains visibility and interaction with guestso Responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolutiono Ensures management team and crew understands and operates all systems currentlyo Maintains the brand image of restaurant cleanliness, maintenance, and excellent serviceo Serves as a role model for excellence guest serviceSales & Profito Utilizes management information tools to analyze restaurant operational and financial performance each period,including I&E, quality and service reports, health inspections, HACCP, etc.o Identifies trends and implements action plans for improvemento Uses data to analyze business results and consults with regional and CSC resources as neededo Focuses efforts on increasing restaurant sales and profitability by executing the Service Profit Chain andunderstanding its impact on the overall businesso Considers cost/benefit impact of financial decisions and works to protect the Jack in the Box brando Monitors costs and adherence to budget and restaurant goalsFostering the Cultureo Demonstrates a passion for the business and pride in Jack in the Boxo Ability to manage professionally with integrity, honest, and trust that promotes the Jack in the Box culture andvalueso Embraces the Service Profit Chain and “My Promise to You”’o Demonstrated high ethical standardso Treats employees and guests with respecto Actively listens and communicates timely, clearly, and accurately with management team and crewo Remains calm when challenged or placed under pressureo Calms others who are confronted with a difficult situation or tasko Effectively manages conflictTraining/Coaching/Developmento Serves as a strong role model who motivates and inspires employeeso Effectively trains, coaches, and provides time for employees to learno Identifies employees’ potential and fosters development for promotion to the next levelo Demonstrates patience and commitment toward development of employeeso Values effective job performance and ensures restaurant team receives recognition and expression of gratitudeo Understands the importance of and provides employees with quality and timely performance feedback and reviews.Guest Focuso Is passionate about providing a high-quality guest experience that is evident to our guestso Understands guests’ perspectives and focuses efforts on ensuring consistent, quality service that exceeds guests’ expectationso Demonstrates guest service techniques and ability to manage in a fast-paced environmentFood Quality/Safetyo Demonstrates a strong awareness and concern for food quality and safety, and restaurant cleanliness;o Dedicated to consistently serving great food to guests and conveys importance to restaurant team.o Demonstrated ability to utilize systems and perform duties within established structure.Business Managemento Is willing and able to adjust to multiple demands, shifting priorities, ambiguity and changeo Understands the importance of change and implements, manages, and supports change initiatives; maintains astrong sense of urgency; and works toward achieving goals.o Consistently makes high quality decisions based on experience, policy and procedure, or knowledge of thesettingo Exercises discretion and independent judgment on important restaurant business matterso Attends to priorities, delegates work, and systematically conducts follow up; demonstrates attention to detail;and is well organized in all aspects of job performance. 

Requirements

Education:
o High School Diploma or GED required
o College Degree preferred

Experience:
o Internal Promote: minimum of 1+ year experience as an Associate Manager and/or 2 years of experience as a
First Assistant Manager. Must be 100% certified in all workstation
o External Recruit: minimum of 3 years of experience managing a service concept with full P&L responsibility

Job Benefits

EQUAL EMPLOYMENT OPPORTUNITY:
Jack in the Box Inc. and its affiliates are equal opportunity employers and do not discriminate in hiring or employment based on race, religion (including religious dress and grooming practices), color, creed, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender or gender identity or expression, transgender status, sexual orientation, marital status, military and veteran status, age (over 40), physical or mental disability, genetic information, medical condition, or any other consideration made unlawful by federal, state or local laws. Jack in the Box Inc. and its affiliates provide reasonable accommodation for the known disabilities of qualified applicants and employees. Jack in the Box Inc. will consider for employment qualified applicants with criminal convictions in a manner consistent with all federal, state, and local ordinances.