Customer Service Representative (Collections) - Full-time / Part-time

A top client of ours in Burlington is currently seeking 5 full time collections representatives. The ideal candidate will have 3+ years of customer service/collections experience in a fast paced and high outbound call volume. The targeted start date is January 22nd. They offer a great commission structure and full benefits as long as competitive hourly rate. Pay is based on experience and is flexible. You will be responsible for making 100+ outbound calls a day. Shifts will be from 8-4 or 1130-8.

Job Summary: The purpose of this position is to handle collection calls from leasing customers. You will be collecting on any past due balances resolving any/all issues in a timely manner by listening and verifying customers complaints, determining the cause and selecting/explaining the best solution to solve the problem.

Key Responsibilities:

• Collecting on customer's past due balances
• Researching and resolving customer disputers and inquires regarding their lease agreements in a timely manner
• Communicating via phone, email, fax, or regular mail with customers and vendors
• Working with other departments as necessary to resolve customer disputes/inquiries
• Contributing to team effort by answering customer phone calls in a timely manner and by completing all duties as assigned
• processing and responding to mail sent by customers and performing other administrative duties as directed

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.