Medical Assistant II | Washington, DC | Job ID: PS11392

Your Talent. Our Vision. At CareMore, a proud member of the Anthem, Inc. family of companies specializing in providing senior Americans a complete and pro-active health care experience, it's a powerful combination. It's the foundation upon which we're creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

• Demonstrate excellent customer service skills.
• Courteous, helpful, skillful care is to be demonstrated to patients and their families, vendors, clinicians, and co-workers at all times.
• Interview patient, measure vital signs, pulse rate, temperature, blood pressure, weight and height, and record information related to the chief complaint or reason for visit in patient chart.
• Explain procedures and treatments to patient/family to gain cooperation and ease apprehension.
• Communicate effectively with patients and conveys significant and relevant information to clinicians.
• Review and prepare patient medical records prior visit to ensure chart readiness for clinician.
• Prepare and stock treatment room according to protocol for examination of patient; assist clinicians with procedures, clean examination rooms, and follow proper steps for sterilization of equipment.
• Perform EKG, injections, venipuncture, and additional skills with relevant clinical and business supplies and equipment.
• Schedule appointments per standard clinical protocol.
• Maintain a neat, organized work area, ensure logbooks and tracking system is in place
• Maintain inventory of back office supplies and re-order when needed
• Handle telephone messages or refer to appropriate personnel. Follow policy and procedure for documenting communication
• Support mobile unit operations with the Nurse Practitioner when applicable, including: confirming and scheduling home visits, preparing documentation, trunk kits and other equipment, and managing the CareMore vehicle fleetMay be required to travel to any CareMore office location and/or patient home
• Demonstrate knowledge and use of procedure coding and ensure timely documentation and follow up of referrals, task items, and provider needs for patients
• Support the daily operations of the CareMore Care Center, including: patient greeting, check-in, check-out, and opening and closing Care Center
• Adhere to all position applicable CareMore policies.
• Ensure that all company policies are understood.
• It is the employee's responsibility to act on all policy changes.
• Perform other duties upon request of supervisor and as needed to assist in other clinical programs.
• HS Diploma or GED
• Medical Assistant certification from an accredited school.
• 2 years of Medical Assistant experience
• Bilingual (Spanish, Amharic, French) preferred.