Stand Manager - Concessions - Globe Life Park in Arlington

Our Exciting Work Environment

This position is located at Globe Life Park, home of the Texas Rangers, located in Arlington, Texas.  Delaware North Metroplex Sportservice is the premiere provider of food & beverage and retail merchandise for this MLB 49,166 seating facility. Please visit to learn more.

The Opportunity

Under the direction of the Concessions Manager and Level Supervisors, oversees operation of assigned concessions stand(s) and supervises stand personnel, in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards. 

 

Essential Functions:

• Sets a positive example by reporting for work on time, maintaining good personal hygiene, wearing a clean and complete uniform and displaying a cooperative work attitude.
• Supervises and coordinates activities of stand attendants and cashiers;  trains and assigns duties within the stand; enforces company policies and procedures.
• Observes, evaluates and documents job performances of cashiers and stand attendants.
• Ensures quality of products and accurate preparation of all food and beverage items as listed on stand sheet.
• Ensures a quality appearance of the concession stand at all times; ensures that all work stations and the back of stands and storerooms remain clean. 
• Maintains level of inventory for stand throughout shift; orders replacement stock as necessary.
• Oversees and participates in stand set-up and closing procedures; prepares stand sheets, balances inventory to cash, and closes out point-of-sale system with appropriate reports.
• Picks up operating bank and enforces company cash handling procedures.
• Investigates discrepancies in monies and inventories with supervisors.
• Analyzes and resolves all guest and associate problems with the assistance of Level Supervisors.
• Reports all needed stand repairs to the Level Supervisor.
• Performs other duties as assigned.

Non-essential Functions:

• Performs duties of Cashier and Stand Attendant as needed.

 

Qualifications

Knowledge, Skills & Abilities:

• Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
• Ability to complete required pre-employment sanitation and alcohol service training.
• Basic math skills; ability to accurately account for cash and inventory.
• Strong verbal and written communication skills – ability to communicate with staff and to prepare written stand reports after each event.
• Strong time management and organizational skills; able to direct the work activities of several associates simultaneously and plan ahead.   
• Ability to analyze customer service issues and make sound decisions to resolve issues.
• Ability to work effectively with others.
• Ability to work in fast-paced environment.

 

Education & Experience:

 

• Previous cash handling/cashier experience required.
• Must be TABC certified every two (2) years.
• Must attend the DNC Alcohol Refresher Course.
• Must obtain Food Handling certification every two (2) years.
• Previous experience as a stand attendant or other food service work preferred.
• Previous supervisory experience preferred. 

 

 

Physical Requirements

Physical Requirements:

• Constant standing, walking, bending, reaching and repetitive motions. 
• Ability to remain stationary for entire length of shift.
• Ability to perform normal lifting of stock up to 50 pounds.

 

Environmental Working Conditions:

• May be exposed to variable temperatures, including extreme hot and cold, depending on season.
• May be required to work in confined and/or narrow spaces.

Who We Are

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .

All applicants may be subject to a pre-employment background and/or drug testing.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.