Merchant Services - Data Visualization & Business Intelligence

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Merchant Services - Data Visualization & Business Intelligence

Req #: 180095442

Location: Lewisville, TX,US

Job Category: Operations

Job Description:

JPMorgan Chase & Co.is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. JPMC serves nearly half of America's households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to Chase.com.

Merchant Services is the global payment processing business for JPMorgan Chase & Co. Merchant Services is the world's leading merchant acquirer with over $1 trillion in annual transaction volume in 2016. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm's new digital wallet that makes mobile transactions simple, safe and rewarding. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.

Chase Merchant Services is embarking on a major business modernization program for industry leading user experience. A key component of this effort is a data visualization strategy to create valuable new analytics products to our external customers using business intelligence tools running on a big data infrastructure.

The Data Visualization & Business Intelligence will be on the front line of this effort. Will work with data scientists to help turn prototypes into robust, polished analytics products. Will engage end users to help ensure we are delivering a product they want to consume. Collaborate with the technology team to ensure we have the data we need to support our analytics goals.

Responsibilities:

• Create dashboards and standard reports in Tableau

• Query hygiene and performance optimization – review and optimization of queries for performance and efficiency

• Work closely with data scientists and product owners to develop prototypes and client-ready products

• Build reports, dashboards, models and tools to analyze, report, and present operations related data that is associated with customer pipeline, product usage, bookings forecasting and business productivity

• Assist new users and business partners with product troubleshooting and orientation

• Bachelor's degree in a quantitative field required

• Demonstrated experience using business intelligence tools (Tableau, SQL, R, Python) required

• Experience with SQL, SAS and Visualization tools

• Deep understanding of metrics and KPIs and how to use them to guide a business

• Experience participating in Agile development

• Understanding of data management technologies

• Experience working in a big data environment

• Passion for delivering business value by creating excellent business intelligence products

• Excellent analytical and problem solving skills, combined with strong business judgement and an ability to present analysis in a clear and compelling manner

• Minimum of 2 years of experience as an Analyst

• Passion for building a business intelligence skillset including Tableau and SQL mastery

• A complete Business Intelligence skill stack, from query to dashboard

• Proactive mind set with a strong sense of ownership

• Excellent time management and prioritization skills

• Interest in user experience and design thinking