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Clerical Associate
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | Benicia, CA Benicia, California |
About this job
The Clerical Associate is responsible for ensuring customer service and clerical inventory (4-walls) support activities are conducted in accordance with International Standards Organization (ISO) 9001, while working to provide efficient service to internal and external customers.
JOB DUTIES/RESPONSIBILITIES:
- Performs specific inventory related processes and supports related 4-walls activities
- Investigates and processes overages, shortages, damages, and adjustments related to production reports and other related
reports and logs
- Inputs data into Distribution Operations System (DOS) and other related Direct Delivery (DD) channel systems
- Communicates with internal and external customers any requested information
- Responds to all phone requests and inquiries within designated time window
- Performs required processing of customer data based inquiries, both internal and external
- Communicates effectively on all issues related to the daily operations within the department
- Cross-trains as needed to learn all clerical functions
- Meets deadlines and productivity and quality standards
- Assists other departments as needed
- Performs other duties as assigned
REQUIRED SKILLS:
- Ability to read, write, and speak English
- Ability to solve problems
- Ability to handle multiple tasks in a fast paced environment
- Ability to handle stressful situations and work in a fast paced environment
- Ability to apply appropriate safety procedures and equipment to protect Company and customer assets
- Ability to work in non-air conditioned environment, where appropriate
- Ability to work variable and flexible hours, including overtime
- Ability to read and utilize reports as needed
- Ability to be open to change, and to effectively implement change quickly
- Ability to work well with others in a team setting to deliver high performance results
- Effective time management skills
- Detail oriented, organizational skills
- Ability to constantly lift, carry, push, or pull up to 10 lbs.; occasionally up to 20 lbs.
- Ability to constantly reach outward, handle and finger objects, sit, and type using a keyboard; occasionally bend, squat, kneel,
twist, turn, reach above shoulder, stand, and walk
- Ability to drive an automatic vehicle
JOB REQUIREMENTS:
- High school diploma or equivalent
- 18 years of age or older
Equal Opportunity Employer / Disability / Vet.
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