Sears Holdings Corporation Salesfloor Supervisor - Softlines (Kmart 3798 Hyattsville, MD) job in Hyattsville, MD

Company
Sears Holdings Corporation
Job Title
Salesfloor Supervisor - Softlines (Kmart 3798 Hyattsville, MD)
Job Type
Part-time, Full-time
Location
Hyattsville, MD 20787
Last Active
8 days

To serve, delight and engage our members while they shop their way. Supervises salesfloor associates, specifically in the softlines areas. Ensures store team delivers a WOW customer experience. Oversees the store recovery process in assigned area.

JOB DUTIES/RESPONSIBILITIES:

  • Makes eye contact, smiles and greets all members that come within 10 feet. Demonstrates take the member to the merchandise policy showing pride in our brand
  • Assist in handling and solving member needs, issues or complaints
  • Provides direction, guidance and training to all associates in selling skills, customer service standards, product knowledge and front end operations to maximize sales, service and profitability
  • Executes all softlines related communications on a daily basis
  • Maintains a clean, safe working and shopping environment
  • Owns recovery process of the softlines area and inspects salesfloor for proper maintenance daily
  • Responsible for opening and closing the store
  • Understands apparel standards in regards to rack and wall merchandising, colors, styles and signing
  • Ability to quickly troubleshoot all system issues with real time resolutions following all current operating polices
  • Is a student of the game in Integrated Retail with regards to systems, technology and digital devices, and can train others on the use of these tools
  • Performs other duties as assigned

REQUIRED SKILLS:

  • Strong reading, writing, verbal, and arithmetic skills
  • Ability to lift and move merchandise, typically a minimum of 20lbs., but could be as much as 100lbs
  • Ability to understand and follow verbal and written instructions
  • Repetitive bending, lifting, stretching and reaching
  • Show Pride
  • Ability to be cross trained

PREFERRED SKILLS:

  • Proficient in store systems and Integrated Retail

JOB REQUIREMENTS:

  • High school diploma or equivalent
  • 1-2 years of related experience
  • 18 years of age or older

EEO EMPLOYER

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Posted: 2018-12-13
Valid Through: 2018-12-31

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