Cashiers

Summary:Crew Members are generally responsible for delivering great and friendly guest experiences.They prepare products according to operational and quality standards and serve them withenthusiasm in a clean, fast paced environment. They work as part of a team to meet ourGuests’ needs and give them a reason to come back.Responsibilities IncludeTeam Environment Work well and interacts with others respectfully Respond positively to coaching and feedback Communicate with team members Able to learn and execute multiple tasksOperational Excellence Provide guest service Resolve guest issues Follow Brand standards, recipes and systems Follow safety, food safety and sanitation guidelines; comply with all applicable laws Maintain clean and neat work environmentProfitability Execute restaurant standards and marketing initiatives Handle POS transactions and payments with accuracy Prepare and deliver all products according to Brand standards

Skills/Qualifications
 Fluent in English
 Basic computer skills
 Capable of counting money and making change
 Able to operate restaurant equipment (minimum age requirements may apply)
Competencies
Guest Focus
 Understands and exceeds guest expectations, needs and requirements
 Develops and maintains guest relationships
 Displays a sense of urgency with guests
 Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
 Resolves guest concerns by following Brand recommended guest recovery process
Passion for Results
 Sets and maintains high standards for self and others, acts as a role model
 Consistently meets or exceeds goals
 Contributes to the overall team performance; understands how his/her role relates to others
Problem Solving and Decision Making
 Identifies and resolves issues and problems
 Uses information at hand to make decisions and solve problems; includes others when necessary
Interpersonal Relationships & Influence
 Develops and maintains relationships with team
 Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments