Field Specialist - Part-time

Field Specialists are non-licensed guides scheduled to assist groups as they arrive and/or depart in the Washington DC metropolitan area.  Field Specialists primarily assist groups with arrivals and departures from the three major airports (BWI, IAD, DCA) and facilitate metro rides. This is a seasonal part time position with a variety of shifts between February and June 30th. There are no set hours for this position, but rather shifts that reflect the needs of the company and the volume of groups traveling at any given time. Currently, we are seeking applicants with availability Monday through Friday from 8:00a to 6:00p.

Essential Functions:

• Efficiently and effectively handle groups and vendors in a customer focused manner.
• Manage any issues that arise with the group at the airport and throughout the city.
• Remain professional, positive, and friendly during challenging situations.
• Accommodate special requests and anticipate needs of the travelers.
• Maintain open communication with the office staff throughout assigned shifts.

Qualifications:

• Must have availability during peak times - March through June.
• Team player that works well with students, teachers, local vendors and WorldStrides staff.
• Time management and organizational skills.
• Excellent oral communication skills.
• Experienced working in customer service and/or with middle school and high school aged students.
• Critical thinking and creative problem solving skills. 
• Skilled at multitasking and able to work with minimal supervision.
• Basic fundamental computer literacy/skills.
• Ability to navigate a group through the city by foot and metro efficiently.
• Able to remain on your feet for assigned shifts and to lift and/or move up to 30 pounds when assisting travelers with luggage.

Perks at Work:

• Flexible schedule
• Mileage reimbursement
• Paid down time
• Excellent source of supplemental income!!

To be considered for the position you must click on the link below to be redirected to our website and apply online:

WorldStrides is an Equal Opportunity Employer.