Restaurant General Manager

Restaurant General Manager

Role Summary

Leader of a multi-million business with total operational and financial responsibility for an individual unit. Performs hands-on work to train employees, respond to guest needs and role model appropriate behaviors within the restaurant. Provide the overall leadership; recognize and motivate all employees; coach and train the team for operational excellence.

What we Offer:

• Salary to match your ability and experience
• Full Benefits within 30 days of hire
• 401K with Company Match
• Performance Bonus monthly
• Meals
• Flynn Restaurant Group Discount Program
• Flynn Restaurant Group Family Fund
• Opportunity for personal and professional development and growth

Key Responsibilities:

People Grower

• Empowers their people
• Constantly searches for talent
• Identifies and implements plans for development of team
• Understands future team needs within their area and identifies talent for development
• Has qualified management candidates on the bench, ready to promote

Holds individuals accountable for their performance, acts on non-performers quickly

Culture Champion

• Motivates the team to stay focused and grow to their potential
• Provides coaching and feedback regularly
• Maintains a positive, upbeat atmosphere that balances fun with business
• Regularly recognizes & shows appreciation

Fosters an environment of personal accountability and excellence

Authentic Leader

• Assumes personal responsibility for the success and failure of self and team
• Authentically fosters a climate conducive to establishing positive working relationships with others
• Embraces conflict, responds appropriately
• Knows the team personally
• Practices positive collaboration and converts difficult interactions into productive ones

Adapts interaction style to situations and people

Action Driver

• Inspires and helps the team see their role in achieving restaurant goals
• Ensures time, resources, energy, and actions are focused on priorities that matter to the business
• Understands how changes on one side of the business impact the other side of the business

Strives for excellence in performance by surpassing established standards and targets

Problem Solver

• Weighs costs, benefits, risks, and chances for success before recommending a course of action
• Implements resolutions swiftly
• Prioritizes work to handle shifting and competing demands

Examines a specific problem, identifies the best solution, takes action to correct the problem

Change Leader

• Translates Bell American values to tactical steps and procedures
• Monitors effectiveness of the change with follow-up and positive influence
• Works with team to identify and remove obstacles to change

Accurately anticipates impact of change, both positive and negative, and takes quick action

Eager Learner

• Always looking for ways to improve and develop professionally
• Seeks out advice, help, and information to make positive personal changes
• Listens to others opinions and is open to feedback
• Proactively shares best practices with others
• Understands own strengths and weaknesses

Core Requirements:

• Flexible Work Schedule
• Access to personal vehicle
• Able to lift up to 25 lbs and carry up to 30 feet
• Able to push/pull up to 90 lbs up to 30 feet
• Able to stand and walk for a majority of 10 hour work shift
• Follow cash handling and safety and security requirements
• Adheres to City/State/Country safety requirements
• Knowledge of and compliance with Human Resources polies and procedures

Job Qualifications:

• 2-4 years of supervisory experience in food service environment
• Strong customer service skills
• Positive, energetic, team player
• Basic math and accounting skills
• Strong interpersonal and conflict resolution skills
• Good oral/written communications skills
• Strong analytical/decision-making skills
• Basic computer literacy