Team Member (Full-Time or Part-Time)
Every full or part-time Team Member is responsible for the proper and efficient operation of his or her shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store. The term "Team Member" applies to the positions of all shifts.
DUTIES AND RESPONSIBILITIES:
*Observes shift operating hours at all times as assigned by Management
*Performs specific tasks as assigned by Management
*Assists Management in seeing that the store maintains a store inspection grade of at least 90%
*Adheres to all city, county, and state ABC regulations including serving draft beer and wine
*Adheres to all Federal and State Employment and Safety regulations
*Gives all customers prompt and courteous service
*Follows the work schedule as posted, unless a schedule change is arranged with Management
*Stays familiar with the Company Price Book, Operations Manuals, and Bulletins
*Ensures Management is made aware of all sales, cash or operating discrepancies
*Operates shift within company guidelines to achieve sales and profits
*Prepares a shift change report at the completion of shift in accordance with company guidelines
*Properly clocks in and out and signs time card verifying all hours worked
*Notifies Management of any discrepancies in the operating results on the shift report, or cash over on shift conditions in excess of $5.00 within 24 hours
*Rings all sales accurately on cash register
*Accurately posts markups and markdowns, store use of merchandise, voids, refunds, bad merchandise and write-offs within established guidelines.
*Advises Management of any personnel situations or policy violations having an adverse effect on store operating performance.
*Shares the responsibility for controlling the store inventory
*Advises Management immediately if the bank deposit is not made on a daily basis.
*Follows company policy with regard to excessive cash in registers, change fund and safe security
*Follows correct vendor check-in procedures as directed by Management
*Protects company assets at all times
*Keeps coolers, drink boxes, store shelves and displays fully stocked and fronted at all times
*Properly cleans and maintains equipment and high-margin products such as coffee, fountain drinks, etc. as directed by Management
*Uses correct pricing as listed in the Price Book for all merchandise
*Uses plus-selling techniques as directed by Store Manager
*Keeps store floors clean at all times, with specific responsibilities assigned by Management
*Checks refrigeration equipment for proper performance a minimum of one time per shift
*Cleans windows, floors, shelving, counters and gas pumps to ensure they remain clean at all times
*Immediately advises Management of any maintenance problems
Be able to read, understand, and write the English language at the eighth grade level;
Be able to perform, arithmetical calculations at the eighth grade level in order to be able to make change, complete shift reports and account for numbers of a variety of products during vendor check-in;
Have sufficient visual acuity to check identification for restricted sales;
Be able to read and understand instructions for operating electronic cash registers and other equipment;
Be able to lift up to 50 lbs., carrying cases of milk, soft drinks, beer and juice containers, motor oil, antifreeze, etc. at least once per shift;
Be able to stock shelves and coolers; i.e. open cases, price each item, and put on shelves as high as 6';
Be able to react to an emergency and take responsible action for the safety of all.
Be able to tolerate exposure to gasoline fumes and cleaning products;
Be able to climb a ladder to clean windows;
Be able to speak and understand English, including the ability to hear the spoken word;
Be able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin;
Ensure that all customers have a clean, friendly and convenient store experience.
Be able to clean the parking lot and grounds surrounding the convenience store; i.e. to pick up trash or to sweep with broom and pick up with dust pan, also to wash down parking lot with water hose;
Be able to enter and work in a cooler at a temperature of 38 degrees up to 20 minutes at a time;
Be able to understand and adhere to all ABC and Health Department regulations;
Be able to understand and follow all Federal, State and local laws and ordinances.
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