Recreation Attendant - Part-time

La Torretta Lake Resort & Spa

Primary Responsibility

Ensure all guests, of all ages, have a great experience at our resort and are provided a clean, safe and entertaining environment while staying with us.  Associates will be required to perform any other job-related duties assigned by their supervisor.

Essential Job Functions

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas; ie pool towels, bathrooms, walkways and any trash around the pool area. 
• Maintain complete knowledge at all times of hotel features/services, hours of operation and recreation pricing.
• Meet with Supervisor to review daily assignments and priorities.
• Maintain the safety of the patrons in and around the pool
• Represent maintain a professional attitude
• Communicate and enforce all pool regulations and pool rules in a personable and professional manner
• Communicate any potentially dangerous elements of the facility to the Aqua Park Manager
• Attend all scheduled staff meetings
• Participate in and help facilitate staff training
• Perform patron surveillance with a rescue tube from the stand
• Remain alert and use all senses while guarding
• Work as a team with other lifeguards during special events
• Record daily participation numbers and complete daily activity reports
• Test the water, record results and report imbalances to the Enginering
• Set up the pool for various activities such as laps, classes, etc.
• Be able to respond to an emergency and contact/activate EMS
• Handle all incidents in a manner appropriate to your training
• Complete all injury reports in black or blue ink
• Perform other duties as assigned
• Promote positive guest relations to all individuals enjoying the aqua park.
• Inform management immediately when more products need to be purchased.
• Set up and breakdown of events.
• Must work well with kids of all ages and adults.
• Must be able to work nights, weekends and holidays. No requests for weekends or holidays are guaranteed from May 1 – Sept 10.
• Must maintain proper appearance and hygiene standards.
• Must be able to walk, run , sit and stand for continuous periods of time over an 8 hour shift in all types of weather conditions
• Assist in overseeing the pool and its activities/games

General Skills/Qualifications

• Must be a service minded individual with a positive attitude who truly enjoys helping others.
• Must be quick on their feet and adept at handling stressful situations seamlessly.
• Must be able to stand for up to 8 hours.
• Must enjoy working with children and families.
• Must have a flexible work schedule with an understanding that working weekends, holidays and evenings are required.
• Must be able to lift up to 50 pounds
• Must know how to swim
• Must be able to obtain first aid/CPR certification

This position is primarily in the pool area .

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.