Shift Leader - DFW Airport - Full-time / Part-time

Are you interested in leading a fun, friendly and energetic team? Do you love creating a positive atmosphere wherever you go? Garrett Popcorn is looking to hire for our location opening soon at the Dallas-Fort Worth Airport. Check out our job description below and reply with your resume if serving Garrett Popcorn fans with a smile and helping others sounds like the role for you!

Position title: Shift Leader

Reports to: General Manager

Job Summary: Plays a versatile role in daily shop operations to create a fun and exciting experience for our Guests and Team Members, while maintaining a clean and efficient atmosphere. The Shift Leader reports to the Shop Manager when he or she is present, but is the direct report when Shop Managers are not present.

Duties and Responsibilities:

• Assists in the management of staff of approximately 5 to 30 team members.
• Assigns, oversees and evaluates work when shop managers are not present
• Poise to handle high stress and high volume operation
• Self-starting with initiative and drive to accomplish tasks on a daily basis
• Creating a fun and welcoming experience for all Guests and Team Members
• Ensuring that every Guest leaves happy (EGLH)
• Holds Team Members accountable for conducting themselves in accordance with Garrett standards at all times
• Reporting all Shop performance metrics in accordance with Garrett procedures
• All aspects of cash management including depositing cash, management of cashiers, and cash registers
• Provides initial and ongoing training in accordance with Garrett training procedures
• Assisting and supervising kitchen preparation, production, and waste of our famous Garrett Popcorn while strictly following all production procedures and recipes
• Ability to discern between good Garrett Popcorn and great Garrett Popcorn and ensuring only great Garrett is served to our Guests
• Assisting and supervising all FOH procedures such as greeting, taking orders, production and packaging of orders, and farewells
• Conducting Pre-shift meetings and Shop meetings on consistent basis
• Communication to management of maintenance for shop equipment
• Open and appropriate communication with all levels of Shop and Corporate Team Members
• Able to lift 50+ lbs. and stand on his/her feet for up to 8 hours

Education

• High school or equivalent
• Must be able to communicate and understand the primary language(s) used by the employees, customers, and suppliers.
• Must have (or acquire) current Food Handler and Sanitation license(s)

Experience

• A minimum of one year in a food & beverage management position is required
• Must be proficient in use of POS and Microsoft Office.
• Attention to detail, critical thinking, ability to multi-task, and a dynamic personality is a must!

Benefits

• Competitive wages
• Quarterly bonuses
• Health, dental and vision insurance plans
• 401(k)
• Paid vacation