Store Manager

Summary:

Meet and exceed sales goals, manage customer service representatives, daily production and operations, generate leads for sales, manage raw material inventory, complete end of month checklists, and manage quality control to achieve 100% customer satisfaction. Printing experience is a must.

Duties

• Direct and coordinate store operations within company policies and procedures; communicating with employees on a daily basis on jobs that are in-house, or any production issues.
• Facilitate communication with District Manager on store’s progress and any employee, production or customer issues.
• Responsible for scheduling jobs and ensuring they meet quality standards and deadlines.
• Maintain a clean and safe store.
• Foster a well trained and motivated staff.
• Coordinate with other departments to ensure coordination of purchasing, production and delivery.
• Responsible for establishing shift schedules.
• Select and train staff.
• Address employee performance and/or attendance issues through proper performance management.
• Handle cash and credit transactions.
• Responsible for petty cash and turning in cash sales receipts.
• Conduct performance reviews.
• Maintain adequate inventory levels.
• Complete weekly error-free tracking.
• Utilize tools to track on-time delivery.
• Manage raw material inventory levels.
• Complete end of day store business for corporate office.

· Other duties as assigned.

Additional Responsibilities:

• Must be able to work a flexible schedule and weekends
• Attend meetings and training as scheduled
• Maintain Company’s professional reputation
• Keep work area and vehicles clean and secure
• Ensure safety guidelines are followed

• Plan, direct and coordinate areas of responsibility
• Lead, motivate and manage staff
• Ensure proper staffing levels for area of responsibility

Qualifications:

• High School diploma or equivalent; two years reprographics / printing experience
• Exceptional customer service skills
• Detail oriented and multi-tasking ability

• Computer proficiency; Proficiency in Excel, AutoCAD, Reprodesk Professional, Adobe Acrobat and others as required

• Strong math skills
• Ability to maintain an orderly work flow and prioritize assignments
• Personal vehicle
• Able to travel overnight

• Ability to lead and motivate others
• Excellent teamwork skills