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Assistant Store Manager - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Anaheim, CA Anaheim, California |
About this job
Job Description
Reporting to the general manager, the assistant manager will be responsible for supporting operational excellence for up to 20 staff members, defining key business needs, and developing data driven strategy recommendations.
Job Responsibilities
Process Optimization
Plan and develop systems and procedures to improve the operating quality and efficiency of the organization
Lead initiatives to maintain and enhance customer satisfaction
Define and evaluate employee performance metrics, identify knowledge gaps, and training needs of staff
Contribute to setting targets, objectives, and incentives schemes for staff
Strategic Development
Contribute to development and implementation of commercial operational strategies and tactics for business improvement to drive profitable business growth
Identify emerging technology/products/services that will enhance Lucy’s portfolio of products and services
General Management
Monitor and direct daily operations, inventory control, and other duties as assigned
Regularly communicate with clients and evaluate their business needs
Coach and support new and existing laundry attendants and drivers
Ensure employee compliance guidelines are implemented and enforced
Conduct regular audits to ensure the store is functional and presentable