Service Meat Clerk - Full Time - Full-time / Part-time

Job Title: Service Meat Clerk FLSA: Non-Exempt

Department: Meat Revision Date: 05/2015

General Function:

Provides
prompt, efficient and friendly customer service. Wraps, trims, stocks cases,
and receives merchandise in the Meat and/or Seafood Department.

Reporting Relations:

Accountable and Reports to: Store Director, Assistant Store Director; Managers GM,
Perishables, and Store Operations, Assistant Managers, Meat Manager, Assistant
Meat Manager, Seafood Manager; Assistant Seafood Manager; Meat Specialist



Direct Reports: Under certain circumstances, part-time stockers could receive
direction from the person in this position



Primary Duties and Responsibilities:

1.
Provides prompt, efficient and friendly customer service by exhibiting
caring, concern and patience in all customer interactions and treating
customers as the most important people in the store.

2.
Smiles and greets customers in a friendly manner, whether the encounter
takes place in the employee's designated department or elsewhere in the store.

3.
Makes an effort to learn customers' names and to address them by name
whenever possible.

4.
Assists customers by:

·
escorting them to the products they're looking for

·
securing products that are out of reach

·
loading or unloading heavy items

·
making note of and passing along customer suggestions or requests

·
performing other tasks in every way possible to enhance the
shopping experience.

5.
Answers the telephone promptly when called upon, and provides friendly,
helpful service to customers who call including taking customer orders.

6.
Works with co-workers as a team to ensure customer satisfaction and a
pleasant work environment.

7.
Wraps, weighs, and labels product.

8.
Reviews the status and appearance of the food for freshness, then stocks
cases or rotates product.

9.
Finishes trims on steaks, roasts, and chops in preparing these retail
cuts, including seafood for traying.

10.
Prepares and organizes seafood items for display.

11.
Understands and practices proper sanitation procedures and ensures the
work area is always clean and neat.

12.
Replenishes and organizes the coolers.

13.
Reports out-of-stock products to appropriate personnel.

14.
Trays, slices, tenderizes, and grinds product.

15.
Removes trash in a timely manner.

16.
Maintains strict adherence to department and company guidelines related
to personal hygiene and dress.

17.
Adheres to company policies and individual store guidelines.

18.
Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

1.
Prepares some signs for the department.

2.
Orders replenishment merchandise as directed by management.

3.
Assists in other areas of store as needed.

4.
Performs other job related duties and special projects as required.

Education and Experience:

High School or equivalent
experience, food safety training. Six months or less of similar or related
work.

Physical Requirements:

·
Must be physically able to exert up to 85 pounds of force (energy
exerted) occasionally; exert up to 40 pounds of force frequently; and exert up
to 10 pounds of force constantly to move objects.

·
Visual requirements include vision from less than 20 inches to
more than 20 feet with or without correction, depth perception, color vision
(ability to identify and distinguish colors), and field of vision.

• Must be able to perform the following physical activities:
  Climbing, balancing, stooping, kneeling, reaching, standing, walking,
  pushing, pulling, lifting, grasping, feeling, talking, hearing, and
  repetitive motions.

Knowledge, Skills, Abilities and
Worker Characteristics:

·
Must have the ability to carry out detailed but uninvolved
written or verbal instructions; deal with a few concrete variables.

·
Ability to do simple addition and subtraction; copying figures,
counting and recording.

·
Possess the ability to understand and follow verbal or
demonstrated instructions; write identifying information; request supplies
orally or in writing.

Working Conditions:

This
position is continually exposed to a cool environment and dampness. There is
frequent noise from the saws, exposure to cleaning solvents, and possibility of
electrical shock. This is a fast paced work environment.

Equipment Used to Perform Job:

Knives,
Grinders, Patty Maker, Tenderizer, Slicer, Pallet jack, Tumbler, Wrapping
system, and Rotisserie.

Contacts:

Deals with customers on a daily basis and vendors/suppliers
on an as needed basis.