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in Aspen, CO

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Hours Full-time, Part-time
Location Aspen, CO 81611
Aspen, Colorado

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Responsible for generating sales by establishing professional and personalized rapport with customers and delivering world-class guest service. Possesses in-depth knowledge of products, sales concepts, practices and procedures. Prior experience, skills, and training are required to perform successfully at this level. May train new and existing associate positions.

 

Job Responsibilities (but not limited to): 

  • Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting product through point of sale
  • Provide customers with highest level of customer service expected for assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and/or merchandise questions
  • Aid and assist other departments as needed
  • Maintain a flexible schedule to accommodate the needs of the business
  • Complete all certifications required for position
  • Carryout specific tasks while simultaneously providing guest service
  • Effectively communicate product and supply needs to management
  • Drive business by increasing units per transaction and average dollar per sale
  • Demonstrate knowledge of products and inventory to ensure customer satisfaction to aid in building a repeat customer base
  • Serve as a resource and knowledge base for new and existing employees

 

Qualifications:

  • 1 year of retail experience preferred, snow sports retail experience preferred
  • HS Diploma or GED Equivalent
  • Comfortable with Microsoft Office products; Word, Excel, Outlook, and PowerPoint
  • English fluency
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store
  • Familiarity with retail POS systems preferred

 

Benefits include:

  • Season pass to Aspen/Snowmass Ski Resorts(Full time only) and Free EPIC Pass
  • Employee discounts at our retail stores
  • Employee Assistance Program (EAP)
  • Excellent training and professional development
  • 401k Saving Plan
  • Health Benefits
  • Auto, Home, Pet Insurance
  • Subsidized bus pass (Full time only)

 

 

 

Operating a ski shop in Aspen is . . . well . . . kind of a big deal. The world’s biggest outdoor hobbyist and the most discriminating travelers make their way to this high alpine location every winter. And as high as our elevation are the expectations of our guests. We take our job—outfitting locals and visitors alike for the ultimate winter experiences—very seriously. Our staff takes pride in outfitting every customer with exactly what they need, sharing their outdoor expertise in the process. Our employees at Aspen Sports love the outdoors and love working with the top of the line gear the store offers. Join our team of adventure enthusiasts and see where your passion can take you.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 148377