Retail Commission Sales - Mattress/Bedding, Full Time: Rosedale Center
The Big Ticket Sales Associate is responsible for providing outstanding customer service, meeting hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrating superior product knowledge to customers. To create a shopping experience that will make the customer feel welcome and comfortable. Performs other duties as assigned.
The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here .
Macys uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macys may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
- Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
- Determine customer needs based on personal features and other customer preference related factors
- Maintain a professional attitude with sincerity and enthusiasm reflecting Macys commitment to our customer-the most important person in our stores
- Be aware of current promotional events and sales
- Regular, dependable attendance and punctuality
No specific educational accomplishment is required.
Ability to read, write and interpret instructional documents such as reports and procedure manuals.
Excellent written and verbal communication skills.
Basic math functions such as addition, subtraction, multiplication, and division.
Able to use a calculator.
Able to work independently and as part of a team;
Must have good time management skills.
This position involves constant moving, talking, hearing, reaching, and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
Possess a strong sense of urgency.
Must enjoy meeting and interacting with customers.
Possess a thirst for learning.
Ability to collaborate and function as a member of a team.
Should be comfortable with the use of computers and frequent use of RF equipment.
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
This job description is not all inclusive. Macys Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Macy's, the largest retail brand of Macy's, Inc. (NYSE:M), delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. Via its stores, e-commerce site, mobile and social platforms, Macy's offers distinctive assortments including exclusive and fashion brands. Our flagship stores -- including Herald Square in New York City, Union Square in San Francisco, State Street in Chicago, Dadeland in Miami and South Coast Plaza in Southern California -- are known internationally as leading destinations for visitors. Building on a more than 150-year tradition, we help strengthen communities by supporting local and national charities giving more than $69 million each year to help make a difference in the lives of our customers.
*Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of SFPC Art. 49 and LA MC ch.XVIII Art. 9. Learn more about your rights under the Philadelphia Fair Chance Hiring Law.