Shift Manager - Pieology Pizzeria

Pieology Shift Manager

At Pieology all our teammates are on a journey of trust, creativity, inspiration and community. We work hard to create a fun, expressive and delicious experience for our guests, and it all starts with people like you. Being part of our team means celebrating pizza and showing respect. It means feeding people and their imagination. But most importantly, it means having an experience that can help to craft your future. Ready to start your journey? Together we can make a difference, one pie at a time.

Shift Leader Primary Duties

The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.

Shift Leader Primary Responsibilities

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy, and sets an example of guest engagement by building lasting relationships.
• Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
• Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
• Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
• Supports the goals, decisions and directives of Restaurant Management.
• Follows all POS comp procedures and cash handling procedures.
• Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
• Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.

Shift Manager Requirements

• Must be 18 years of age
• Must have High school diploma or equivalent
• Must have the ability to lift and/or move up to 40 lbs. comfortably
• Able to stand for long periods of time, bend, and stoop
• Comfortable working occasionally in walk-in coolers and freezers
• Vision abilities to include: distance, close, color, depth, peripheral as well as the ability to adjust focus.
• Ability to operate a computer and/or Cash register.
• Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
• Willing to cross-train on various positions within the restaurant

Shift Manager Benefits 

• Anniversary Bonus of up to $200 each year
• Book Scholarship Program –If you are a student please ask for further details!
• 50% off meals while working
• 20% family discount at all our locations and brands while employed
• Competitive Health, Vision and Dental Insurance for Full Time employees
• Birthday and Anniversary Recognition
• Incentives & Promotions throughout the year
• Paid Holidays

Job Type: Full-time or Part-time with flexible scheduling

Wage rate: Based on experience

About the Franchise Company

We are a family owned & operated franchise company operating three brands, that has been in business since 1991. We have nearly 50 locations with a lot of growth and advancement opportunities. We are passionate about leaving our mark on the community, which starts with taking care of our team members so they can take care of our guests! We believe in growth, so we actively support your advancement as both an employee and a person by bonus opportunities, generous employee discounts, scholarships, and a positive work/life balance. 

 We are an independently owned and operated franchise of Pieology Pizzeria.

This company adheres to a Substance Abuse policy and Arbitration Agreement which must be signed upon hire. If you have questions about these policies prior to accepting a position, please request further information during your interview. By submitting this application, I understand and acknowledge that signing these policies is a condition of hire.