The job below is no longer available.
You might also like
in Milwaukee, WI
Customer Service Rep - Full-time
•30 days ago
Hours | Full-time |
---|---|
Location | Milwaukee, WI Milwaukee, Wisconsin |
About this job
Location: Milwaukee Airport F&B
Unit Name: C Chili's
Unit Code: MKECHI10
Hourly Rate (if applicable):
Summary:
The Customer Service Representative is responsible for providing customer assistance in stores by completing sales transactions, completing returns, and processing voids for associates; administering the Mystery Shop program and training programs; ensuring consistent application of all company and local customer service policies; and providing training; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager / Assistant Store Manager.
Essential Functions:
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
Unit Name: C Chili's
Unit Code: MKECHI10
Hourly Rate (if applicable):
Summary:
The Customer Service Representative is responsible for providing customer assistance in stores by completing sales transactions, completing returns, and processing voids for associates; administering the Mystery Shop program and training programs; ensuring consistent application of all company and local customer service policies; and providing training; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager / Assistant Store Manager.
Essential Functions:
- Provides customer support and handling customer inquiries
- Works directly in the unit with associates to ensure service/training compliance standards are met
- Provides feedback to managers
- Acts as mentor to transition associate from time of hire to completion of retail training process
- Requires a High School diploma or general education development (GED) diploma
- Customer service and/or training experience preferred
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents
- Requires the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)