Retail Estee Lauder & Clinique Cosmetic Business Leader, Full Time: The Mall at Northgate, CA

Job Overview:

As an Estee Lauder & Clinique Cosmetic Business Leader, you will be responsible for supervising the complete operations of the blended vendor lines to ensure a high level of productivity and customer satisfaction through extensive product knowledge and outstanding customer service. Perform other duties as assigned.


The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here .


Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.

Essential Functions:

• Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
• Monitor associate productivity levels and provide coaching and feedback
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
• Develop and implement business-driving events to achieve department goals
• Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events
• Regular, dependable attendance & punctuality

Qualifications:

Education/Experience:

• High School Diploma or equivalent. A minimum of one year of previous selling experience is required, preferably in cosmetics or fragrances.
• Previous supervisory experience is also preferred.

Communication Skills:

• Ability to read, write, and interpret general business periodicals.
• Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management.

Mathematical Skills:

• Basic math functions such as addition, subtraction, multiplication, and division.
• Able to use a calculator.
• Must be able to calculate percentages and ratios.
• Must be able to make change using American monetary units.

Other skills:

• Superior organizational and time management skills.
• Must be able to multi-task in a fast-paced environment during constant periods of high volume.
• Must be able to build relationships and influence others.

Work Hours:

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.