Shift Leader

Shift Leaders are trained to perform all of the duties performed by the Crew Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned.

Essential Duties and Responsibilities:
+ Excels in performing all Crew Member tasks including: runner/frontline coordinator, order taker/dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier.
+Maintains fast accurate service, ensures an excellent customer experience, and makes sure all products are consistent with company standards.
+Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General Manager and Assistant Managers including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing shift summary reports.
+Makes sure the restaurant is up to company standards with regards to cleanliness, neatness, and customer accessibility.
+Uses the company cash register accurately and maintains proper control of company assets. Makes accurate deposits.
+Works as a team player to support other employees in completing their tasks.
+Motivates and coaches Crew Members, and assists in the training of new Crew Members.
+Offers friendly and expeditious customer service.
+Completes all other duties assigned as necessary.