Outside Merchant Sales Representative - Full-time / Part-time

Company Description

Merchant e-Solutions is an innovative, technology focused company providing a full-service platform to support the payment processing needs of a variety of merchant segments, from small business retail shops to B2B wholesalers and global e-commerce enterprises. We partner with financial institutions, software developers, and independent sales organizations and agents to bring our solutions to market. We apply our industry expertise and focus on captivating the client to deliver innovative and easy-to-use payment solutions that leverage the latest technology to improve the payment experience.

Merchant e-Solutions is a forward-thinking company that is looking for collaborative, innovative, and hard-working individuals with an ownership mindset who are interested in making a meaningful difference. We offer an inspiring work environment, where your ideas and contributions are valued and you can experience first-hand the impact of your contributions.

Merchant e-Solutions has office locations in Atlanta, GA, and Spokane, WA. Merchant e-Solutions is owned by Cielo S.A., the leading merchant acquirer in Latin America. Learn more about our company by visiting www.merchante-solutions.com.

Job Description

The Outside Merchant Sales Representative is an outside sales position for a branch of MeS Partner Bank.

• Receive client leads from banking partners, however additional opportunities will need to obtain through cold calling efforts.
• Active communication with Merchant client portfolio to address customer service needs and cross-selling opportunities.
• Ability to work with Merchant advisors and bank personnel in order to achieve goal of maximizing accounts and minimizing attrition of customers.
• Merchant Service representatives will be adequately trained to identify and act on potential cross-sale opportunities of Merchant Services related products and services.
• Keep up to date on any changes in our Federal/ State Laws, Bank Regulations, Compliance Guidelines, and/or information and changes within our organization or the financial industry, which could affect our customers and/or our performance.
• Work with clients on an account by account basis to resolve particularly complex/sensitive client discrepancies through meetings with clients, investigating the situation, objectively evaluating the facts, and making a sound judgment to resolve the situation in a timely and proactive manner.
• Manage relationships with product managers, operations, and vendors to resolve client service problems in a timely manner.

Qualifications

• Bachelor's degree or equivalent work experience
• 3+ years of professional sales experience are a plus
• Experience within the financial services industry and/or electronic/merchant payment processing industry are a plus
• Experience in a consultative business-to-business environment selling a complex suite of products and solutions.
• Ability to demonstrate a record of consistent sales goal achievement and top performance.
• Must have a high degree of integrity, excellent verbal and written communications, presentation and negotiation skills, effective use of time management, as well as, the acumen to plan and achieve aggressive financial goals.
• Skilled at direct-sourcing and prospecting of new clients.
• Ability to interact professionally and effectively with customers, business partners, MeS team members, and peers.
• Strong computer skills including Outlook, Excel, Microsoft Office Suite, and CRM software.
• Requires a high amount of local travel to meet with potential clients. Representative will be responsible for their own transportation.
• Proficient in Salesforce, pipeline development, pricing and statement reading a plus
• Bi-lingual communication abilities are a plus

Additional Information

Merchant e-Solutions is an Equal Opportunity Employer committed to a diverse workforce.