Shift Managers - Full-time / Part-time

Level

Job Location

Position Type

Education Level

Salary Range

Travel Percentage

Job Shift

Job Category

Who says you can't choose your family?

We believe in exceeding our employees' expectations by treating them like family and acknowledging hem as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.

We're looking for employee-focused leaders to fulfill management positions in WinStar World Casino.

Benefits, Bonuses, Paid Holidays and Competitive Salaries.

Were welcoming motivated, smiling people with a heart for hospitality to our family.

Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

NOTE: Traditions Spirits® may change the requirements of this job description at any time. These include, but are not limited to the following:

• Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the Vice Presidents request.
• Sets PACE & TONE for the shift. Motivates staff to achieve results.
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility
• Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs
• Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned
• Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted
• Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness
• Keep records required by government agencies regarding sanitation, and food subsidies when appropriate
• Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity
• Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control
• Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs
• Establish minimum standards for employee performance and guest service
• Greet guests, escort them to their seats, and present them with menus and wine lists
• Maintain food and equipment inventories, and keep inventory records
• Monitor employee and guest activities in order to ensure liquor regulations are obeyed
• Order and purchase equipment and supplies
• Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
• Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable
• Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity
• Schedule staff hours and assign duties
• Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
• Take dining reservations
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
• Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety

OTHER DUTIES AND RESPONSIBILITIES:

NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary):

• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
• Performing day-to-day administrative tasks such as maintaining information files and processing paperwork
• Assist the owner with special projects as needed
• Recruiting, interviewing, selecting, hiring, promoting, and terminating employees
• Uniforms and/or clothing should always be on stage clean
• Ensure everyone always wear safety/slip resistant shoes.
• Ensure everyone wears a safety belt when lifting objects over 20lbs.
• Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought
• Superior attendance and punctuality
• Attendance in mandatory meetings, training, workshops, and/or seminars
• Adhere to organization policies and procedures

OTHER DUTIES AND RESPONSIBILITIES:

NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary):

• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
• Performing day-to-day administrative tasks such as maintaining information files and processing paperwork
• Assist the owner with special projects as needed
• Recruiting, interviewing, selecting, hiring, promoting, and terminating employees
• Uniforms and/or clothing should always be on stage clean
• Ensure everyone always wear safety/slip resistant shoes.
• Ensure everyone wears a safety belt when lifting objects over 20lbs.
• Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought
• Superior attendance and punctuality
• Attendance in mandatory meetings, training, workshops, and/or seminars
• Adhere to organization policies and procedures and qualifications