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Educational Payment Advisor (March Class)
| Hours | Full-time, Part-time |
|---|---|
| Location | Warwick, Rhode Island 02886 Warwick, Rhode Island |
About this job
Must Haves:
- Customer service experience (Can be from call center, retail, or food service).
- Associates or Bachelors degree completed or in process (Ideal degrees are math, accounting, business, communications, but they are open to anything really)
- Outgoing personality and very professional
Answer inbound calls to counsel parents and students on options available to settle their school bill and offering our tuition payment solutions, as appropriate.
- Respond to questions and provide consultative sales/service to parents and students regarding the plan and payment options available to the caller
- Help determine which product(s) best meet the needs of the caller given the circumstances presented
- Suggest solutions and outline the processes involved for each
- Enroll families/students in appropriate programs
- Establish Monthly Payment Plan accounts, request appropriate loan documents, provide credit check for parent PLUS Loans
- Make corrections and/or adjustments to individual accounts for families/students already enrolled based on the problem or situation presented by the caller
- Provide other customer service functions such as account reconciliation, account maintenance and account transactions for enrolled families/students
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
Aerotek is acting as an Employment Agency in relation to this vacancy.
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