Perkins Restaurant & Bakery Service Leader job in Lawrence, KS

Employer actively reviewing applications

Company
Perkins Restaurant & Bakery
Job Title
Service Leader
Job Type
Part-time
Est. Wages
$9.75 to $13.93 per hour (Snag Est. )
Location
1711 W 23rd St
Lawrence, KS 66046
Last Active
5 days

Service Leader

perkins restaurant & bakery jobs

SUMMARY OF POSITION: 

Achieves guest satisfaction through implementation of company policies, procedures, programs, and performance standards. Monitors compliance with company standards and execution of all company policies to guarantee maximum guest satisfaction and a quality work environment. 

POSITION ACTIVITIES AND TASKS: 

  • Ensures that all guests are properly greeted, seated, and served. 
  • Accountable for proper resolution of all guest complaints. 
  • Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements. 
  • Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness. 
  • Trains employees during shift to guarantee proper and productive performance. 
  • Takes responsibility and verifies that all menu items are prepared and served according to standards. 
  • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. 
  • Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc. 
  • Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the unit’s sales and profits through consistent guest satisfaction and cost controls. 

JOB REQUIREMENTS 

PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS: 

  • Extensive standing, without breaks. 
  • Exposure to heat, steam, smoke, cold. 
  • Reaching heights of approximately 6 feet and depths of 2 1/2 - 3 ft. 
  • Must have high level of mobility/flexibility in space provided. 
  • Must be able to fit through openings 30' wide. 
  • Must be able to work irregular hours under heavy pressure/stress during busy times. 
  • Bending, reaching, walking. 
  • Communicating with guests. 
  • Operating cash register. 
  • Carrying trays of food products weighing about 20 pounds for distances up to 30 feet. 
  • Lifting up to 50 pounds. 

EDUCATION LEVEL REQUIRED: 

  • High school diploma; some college or degree preferred. 

EXPERIENCE REQUIRED: 

  • At least six months prior experience in guest service capacity.

Additional Info

Job Industries

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Posted: 2018-07-25

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