All Positions - Colorado Ski and Sport - Full Time and Part Time - Colorado Springs, CO - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Sales and Cashier -

Responsible for accurately and efficiently processing store sales through the use of a cash register. Generate sales by establishing professional and personalized rapport with customers and delivering world-class guest service.

Job Responsibilities (but not limited to): 

• Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting product through point of sale
• Provide customers with highest level of customer service expected for assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and/or merchandise questions
• Complete sales transactions by accurately and efficiently ringing up customer sales
• Responsible for following all company standards in regards to paperwork, cash management and loss prevention
• Ensure an enthusiastic and professional level of customer service at all times
• Remove all sensormatics and hangers from merchandise prior to placing items in bag(s) for customers
• Maintain a neat and organized work area by placing hangers, sensors, returned items, and paperwork in appropriate and designated locations
• Answer store phones courteously and professionally
• Call for additional assistance if a line develops to ensure proper guest satisfaction

 Qualifications:

• 1 year of retail experience preferred, snow sports retail experience preferred
• English fluency
• Excellent communications skills both written and verbal
• Self-motivated with the ability to multi-task
• Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store
• Familiarity with retail POS systems preferred

Rental Technicians - 

Rental Technicians are responsible for generating sales through world-class guest service through assisting customers with rental equipment.

Job Responsibilities (but not limited to): 

• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
• Ensure equipment on rental “ready” line is clean, serviced, and tested according to company standards
• Follow all company standards in regards to paperwork, cash management, and loss prevention
• Deliver an enthusiastic and professional level of guest service at all times
• Adhere to all safety procedures
• Maintain all paperwork according to company policy

 Qualifications:

• Previous retail/rental experience preferred
• Passion for Skiing/Snowboarding
• Maintain a working knowledge of products and trends within the industry
• Commitment to providing excellent customer service
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English 
• Basic computer skills 
• Ability to work a flexible schedule; including nights, holidays and weekends

Perks

• Free Epic Pass to our world-class resorts
• Huge retail discounts at our stores
• Excellent training and professional development

At Colorado Ski and Golf and Colorado Ski and Sport, “guarantees through expertise” is our motto. We are the premier ski and golf shop in the Denver Metro Area. We specialize in outfitting our guests in the best, highest rated and most specialized items to fit their needs. We stand behind our guarantee because we know our associates are passionate about what they do – providing excellent customer service. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world-class resorts, discounted lodging, and more. We sell the top brands, carry the most gear and have the most fun. Come join our team and become an expert in the outdoor retail industry. Learn more here. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 149780