Hospital Security Site Trainer Downtown Columbia, SC

Allied Universal, a leading facility services company and the largest security force in North America with over 150,000 employees, provides unparalleled security services and solutions. With headquarters in Santa Ana, Calif., and Conshohocken, Pa., Allied Universal combines people and technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. An unrelenting focus on clients’ success creates partnerships rooted in quality and value, and is supported by experience gained from being in business for over 50 years. Through our people and leading services, systems and solutions…Allied Universal is there for you.

Job Description

Description:

The Security Trainer is responsible for the implementation of all required training for security staff assigned to a Healthcare facility. This person will partner with the Assistant Account Manager and Supervisors to ensure all security staff meet training requirements for the healthcare system.

Scope of Work:

PROGRAM COMPLIANCE: This person is responsible for the administration, coordination, planning, development, direction and implementation of the Security Training Program in accordance with the contract, agreed upon policy and accrediting and regulatory agencies. This person will review and act promptly to reports from such agencies, and oversee department policies to conform to appropriate mandates and standards of expectations.

• Serve as the immediate point of contact for all training matters.
• Develop and maintain the Training Plan
• Attend client meetings as agreed upon, to include ensuring representation at monthly JOST meetings.
• Maintain subject matter expertise in applicable security/training related subject matter.
• Know, adhere to, and enforce standards as listed in the AUS Security Professional Employee Handbook and the AUS Healthcare Standards and Guidelines Manual.
• Coordinate the establishment of competencies with the Account Manager and validate compliance of all security staff with contractual requirements as well as all applicable national, local and accreditation agency standards.
• Assist in the administration of JSA's and safety programs annually, outlining site-specific hazards for security officers on assigned shifts including vehicle / driving safety as appropriate.
• Conduct reviews and report outcomes of training requirements.
• Provide subject matter expertise in the development of training related to security and the security program. Responsible for implementing, monitoring and reporting effectiveness of training programs.

STAFFING: This person is responsible for assisting in maintaining appropriate staffing levels to ensure compliance with contractual obligations.

• Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standards.
• Evaluate the competencies of assigned staff members and take corrective action where required. This includes ensuring defined training/processes are in place for all officers to maintain defined levels of performance, appropriate licenses and certifications.
• Ensures compliance is properly achieved and documented through the creation and maintenance of compliance folders for each assigned security professional. That these folders are maintained and available for review by the client and all regulatory and accreditation agencies.

CLIENT/STAFF RELATIONS: This person will build, improve and maintain relationships with the client, client staff and employees;

• Interface with client executives, physicians, client staff, patients, and visitors to obtain feedback and perceptions.

• Handle any escalated security issues or emergency situations appropriately.
• Assure that employee grievances are escalated to the Account Manager.
• Assure communication of policies, announcements and job openings through a consistently updated READ file at each site.
• Manage uniforms, equipment, and associated training supplies at the account(s), maintaining appropriate inventories and maintenance checklists.

Minimum Qualifications:

• Must be at least 21 years of age
• Education and Experience:
• Meet Allied Universal Security Services hiring qualifications
• Extensive experience in security or law enforcement or equivalent required. Experience in security in a healthcare facility preferred. A minimum of 4 years' experience in security at a supervisory capacity is required. Military or law enforcement background is preferred
• Applicants with at least four (4) years military service (honorable conditions only) will weigh in the favor of applicants with similar experience.
• Working knowledge of local, state and federal requirements for a contracted security force in a healthcare environment.
• Working knowledge of applicable accreditation standards and regulations impacting security programs in a healthcare environment to include: CMS, TJC, HIPAA, EMTALA, OSHA, and NFPA.
• Ability to analyze problems, determine root causes, and identify and determine results oriented solutions.
• Outstanding interpersonal and communications skills (verbal and written), to effectively communicating with patients, patient families, staff members and executives; drafting policy and documenting investigations of incidents; and training staff members.
• Ability to handle typical and crisis situations efficiently and effectively.
• Ability to employ firearms and less lethal weapons to protect yourself and others.
• Demonstrated ability to safely and responsibly carry, store, and maintain firearms, less lethal weapons, and other assigned equipment.
• Demonstrated ability to gain and maintain appropriate state and local firearms permits and licenses.
• Demonstrated ability to participate in and pass firearms and less lethal weapon training and qualification courses without restrictions.
• Competency Requirements: Trainers will be required to pass initial and annual competency evaluations consisting of the following topics:
• South Carolina SLED Armed Certification
• Health Insurance Portability and Accountability Act (HIPAA)
• Blood-born Pathogen/Infection Control
• Emergency Medical Treatment and Active Labor Act (EMTALA)
• De-escalation
• Use of Force
• Restraint Usage
• Client required online courses as agreed upon and outlined in the training plan
• Security Incident Response Procedures
• CPR/Basic First Aid (required every two years)
• Additional Training Requirements: Must successfully complete the following training courses. An * denotes annual requirements.
• Healthcare Essentials
• Security Incident Response Procedures
• AUS Healthcare Security Supervisor and Manager Courses within one year of assignment
• Client Orientation
• Security Department Orientation and Training Academy
• Must achieve and maintain trainer certifications for SLED, CPR, CPI and any other certifications as required or directed.
• Background Check Requirements:
• Must be able to pass a criminal background check to meet Allied Universal standards
• Must be able to pass a motor vehicle check with not more than three (3) moving violations within the past year
• Health Screen Requirements: The following health screens must be completed prior to being assigned to a post. An * denotes annual requirements.
• TB Screen *
• Hepatitis B series vaccine or signed declination statement
• N-95 Fit Test *
• Flu Shot *
• 10 panel drug screen
• License and Credential Requirements:
• Ability to achieve and maintain South Carolina SLED licensing requirements (armed)
• License to operate a motor vehicle in the state of South Carolina with less than 3 moving violations within a year.
• Ability to work in a team-oriented environment and work independently.
• Ability to maintain satisfactory attendance and punctuality standards.
• Neat and professional appearance in accordance with set standards.
• Ability to provide quality customer service with a friendly and professional demeanor.
• Ability to make decisions and handle situations effectively.

Minimum Physical Requirements:
This position requires moderate physical effort, physical dexterity, and sensory perceptions corrected to normal ranges.

• Must be able to identify the following colors: red, green, pink and blue
• Moderate physical effort required, incumbent must maintain a level of physical and emotional health to cope with periods of high stress and working hours that may extend well beyond the standard work week.
• Cognitive abilities must be unimpaired to deal with the intellectual demands of the position.
• Ability to use adaptive equipment, if necessary, where work requires close visual and auditory attention to detail.
• Movement around the building will be necessary to monitor the work of employees, the condition of facilities and equipment, response to emergent situations and events, and to attend meetings.
• Moderate physical effort required to physically restrain patients, respond to emergencies on upper floors without the use of an elevator, and assisting in patient evacuations.
• Must be able to work for long periods of time while standing, walking or sitting.

Working Conditions:

On a regular basis this position will be required to:

• Routinely change work areas on client property via foot or vehicle during all environmental conditions.
• Interact with patients, employees, visitors, physicians, and the general public during normal and emotionally charged situations.
• Work both independently and in team situations.
• Defuse potentially violent situations with verbal or physical skills.
• Assist in restraining patients in support of clinical needs.
• Work multiple tasks simultaneously.
• Conduct group training/in-services on short notice.
• Work with material which may be hazardous.
• Organize and prepare safety reports for client Administration and state/local governing agencies.
• Must have ability to cope well under emergency and stressful situations while making sound decisions and recommendations to physicians, nursing and professional staff relative to issues involving safety and security.

Unavoidable Hazards:

Unavoidable hazards of the position are the regular exposure to patients and visitors with potentially infectious diseases, blood and body fluids. Other hazards include the potential for exposure to smoke, hazardous chemicals, inclement weather and driving conditions, sharp instruments, verbal abuse, and physical violence.

Acknowledgement

Personnel assigned to this position are required to know and understand all post orders and policies that directly apply to their position or post. Failure to adhere to these policies will result in disciplinary action, up to and including termination.

I acknowledge I have read and understand my duties as it relates to this position. Closing

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

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*SAJ