Customer Service Center Call Agents (BDC)

2406 N Jefferson Way, Indianola, IA 50125

Please Apply Online with an updated resume and you will be considered for an introductory interview.
Walk-in Applicants are Welcome!

Shottenkirk Ford is seeking motivated, and energetic team players to join our BDC team as a Call Agent. Overall, we have been in business for well over 50 years and have developed strong business relationships within our community! If you are seeking to join an organization with core values such as honesty, trust, character, integrity, and hard work; we would be thrilled to have you apply to learn more about us.

BDC Call Agent - Job Responsibilities:

• Set appointments for prospective clients to either purchase or service with us
• Follow up with client visits to ensure customer satisfaction
• Prospect our client base with updates on sales and service opportunities
• Produce in a team environment geared toward maintaining positive customer relationships
  
  

BDC Call Agent - Skills/Qualifications:

• BDC Call Agent - Skills/Qualifications:
• Excellent Verbal/Written Communication skills
• Excellent telephone skills
• Confidence in overcoming objections
• Strong organizational skills
• Ability to multi task
• Basic computer awareness and typing ability

BDC Call Agent - Job Requirements:

• High School Diploma/GED
• Prior BDC experience is preferred but not required
• Prior Sales experience is a plus
• Prior Call Center experience is a plus
  
  

BDC Call Agent - Compensation/Benefits:

• Competitive Pay Plan - including commission bonuses
• Flexible Scheduling
• Medical, Vision, and Dental Benefits
• Paid Vacation
• 401(k)
  
  

We are an Equal Opportunity Employer.
All applicants must pass pre-employment testing to include background checks, MVR, and drug screen.