The job below is no longer available.

You might also like

in Natick, MA

Use left and right arrow keys to navigate

About this job

The KBS Team Member helps our customers experience success with food by using the fun and fresh philosophy, and helping them learn about and enjoy the unique products we offer at Wegmans. In this role, you’ll work with various departments throughout the store to increase sales by creating interest and enthusiasm for the products, while providing incredible service to our customers!


In addition to your normal duties as a customer service representative in your department:

Customer (What We Believe)

  • Introducing customers to our unique products and help customers understand new ways to enjoy them
  • Bring the store "alive"by proactively engaging customers and the demonstrating proper way to utilize or prepare product using various cooking techniques

Product (What We Do)

  • Review provided material to learn about the products and ingredients we offer at Wegmans
  • Utilize resources to educate self about product uses and characteristics, be sure to share acquired product knowledge with customers
  • Increase sales by selling customers pre-designed solutions using the "1-2-3-4"model
  • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures

People (Who We Are)

  • Support, encourage, and respect co-workers
  • Work with supervisor to set and achieve goals for professional development
  • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
  • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

Work Environment

  • Work includes standing for up to 4 hours without a break, lifting, repetitive hand and arm movements, bending and reaching, along with continuous interaction with customers. The average weight range of items lifted is 1-5 pounds with a maximum weight lifted of 35 pounds rarely. May be exposed to various allergens (things that may cause an allergic reaction)
  • Work requires the safe and proper handling of common cooking utensils and counter-top cooking equipment

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.

Preferred Qualifications
  • Customer service experience, preferably in a food service, grocery or retail setting
  • Food preparation experience