IT Support Technician - Helpdesk Specialist
Originally founded in Cuba, MO in 1968, today we employ 1,200 individuals across multiple business divisions (Wholesale, Retail Operations, Lubricants, Transport, Great River Wash, and Support Divisions). We're a proud Woman Owned Business, committed to doing good in our communities! We're an award-winning Midwestern distributor for Exxon-Mobil, Phillips 66, BP and other amazing brands, committed to operational excellence and exceptional service.
The Wallis IT Support Technician provides Helpdesk and field support for all current Information Technology systems. This position is the company’s primary point of contact for the installation, maintenance, operation, and troubleshooting of systems including, but not limited to: computers, printers, access points, workstations, telephones, software, electronic cash register, back office system, video surveillance systems and interfaces to centralized systems and electronic interfaces to vendors programs.
This full-time position also includes an on-call emergency team rotation.
Apply online today, or email Stephanie.Morris@wallisco.com with your questions!
Education: Associate's Degree in Information Technology or related field; Bachelor's degree strongly preferred
*CompTIA A+ Certification or equivalent preferred
*CompTIA Network+ Certification or equivalent preferred
*Microsoft Certified IT Professional (MCITP) or equivalent preferred
*CompTIA A+ Server+ Certification or equivalent preferred
*Citrix Certified Administrator or equivalent preferred
2-5+ years of experience in Information Technology required
Strong problem solving skills; critical thought processing required
Manage diversified duties of a technical nature, the use of a wide range of procedures and technologies
Use judgment in the analysis of facts and circumstances surrounding individual problems and transactions and in determination of actions to be taken within the limits of standard or accepted practice
Excellent verbal and written communication skills
Ability to handle multiple priorities and work in a fast paced environment
All Wallis employees must past drug screen and criminal background check investigations, in addition to adherence to professional appearance policy, without exception.