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in Princeton, NJ

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Hours Full-time, Part-time
Location 20 Witherspoon St
Princeton, New Jersey

About this job

Mamoun's Falafel is looking for enthusiastic, motivated, individuals to take care of the front of the house and wow our guests by providing top notch customer service to complement our high-quality food!

Full-time and Part-time positions available!

The Counter Staff is responsible for executing all job duties to the highest standard in the Front of
the House as a member of the FOH team

Counter Staff responsibilities include but are not limited to:
• Greeting guests and taking food and beverage orders
• Maintains friendly, helpful, positive attitude.
• Politely handles phone orders
• Placing guest orders into the POS system and ensuring the accuracy of all orders taken
• Responsible for properly charging the guest and collecting payment for orders.
• Accountable for charging the correct amount for food and beverages
• Responsible for cash handling procedures
• Responsible for communicating effectively with managers, expeditor, and kitchen staff
• Assists expediter and floater with assembling dine-in orders
• Assists with the packaging of all take-out orders, including beverages and utensils
• Assists with the delivery of food and beverage to guests
• Assists other staff in their tasks when necessary
• Monitors dining room: buses and wipes tables as needed, re-set chairs, retrieve trays/baskets
• Monitors and services restrooms as needed
• Maintains pastry display, beverage refrigerator, juice dispensers, and restocks accordingly
Assembling all dine-in orders, including beverages and utensils
• Packaging all take-out orders, including beverages and utensils
• Ensuring all orders are accurate and that they are complete with garnish, sides, beverages, and
utensils
• Responsible for communicating effectively with cooks, manager, and service counter
• Maintains friendly, helpful, positive attitude
• Works as the cashier when needed to expedite the line
• Works as the counter person when needed to expedite the line
• Assists with the delivery of food and beverage to guests
• Assists other staff in their tasks when necessary
• Monitors dining room: buses and wipes tables as needed, re-set chairs, retrieve trays/baskets
• Monitors and services restrooms as needed
• Maintains pastry display, beverage refrigerator, juice dispensers, and restocks accordingly
• Cleans and stocks station as assigned throughout the shift
• Maintains a clean and organized workspace and service counter
• Cleans and stocks station as assigned throughout the shift
• Maintains a clean and organized workspace and service counter
• Responsible for all side work and cleaning duties
• Responsible for completing tasks on opening and closing checklists
• Carries out all other duties as assigned by management
• Cleans equipment, as assigned, thoroughly and in a timely fashion
• Maintains a neat, clean, and friendly appearance; follows Mamoun’s uniform and dress code
requirements
• Completes shift work, as assigned, timely and thoroughly in accordance with standards

FOH Counter Staff Job Requirements:
• Requires 1-2 years of FOH experience
• Cash Handling experience
• Fast-casual concept experience in a high-volume environment
• Familiar with hospitality-oriented restaurant experience
• Must be able to work as a team
• Ability to work day, nights, weekends, and holidays
• Food expediting experience
• Bilingual helpful
If you have prior FOH experience and are hospitality-oriented, possesses excellent communication skills,
have a high attention to detail and excel in a fast-paced environment and are interested in joining our
family, please e-mail us your resume.

Requirements

Full and Part-time positions available