Snagajob is now Snag — Learn More

Boston Market Catering Sales Specialist - 1782 - Massachusetts Ave - Boston, MA (Boston, MA) job in Boston, MA

Boston Market
Job Title
Catering Sales Specialist - 1782 - Massachusetts Ave - Boston, MA (Boston, MA)
Job Type
Full-time, Part-time
1782 - Massachusetts Ave - Boston, MA
Boston, MA 02108
Last Active
+30 days

Summary / Objective:  Builds sales by developing relationships and increasing catering sales in the local trade area of each restaurant within an assigned territory (30-40 restaurants). 

Essential Functions: 

  • Achieves sales quota / target as set by the Director of Sales and Boston Market.

  • Increases sales in all restaurants in assigned territory to meet budgeted sales plan.

  • Forecasts future catering opportunities to reach business plan goals.

  • Effectively executes all steps in the established sales cycle process.

  • Develops and produces hot leads provided by CRM.

  • Improves local store catering sales for their assigned market and build brand loyalty to Boston Market through different mediums, following the sales process and utilizing assigned sales tools.

  • Targets all new, core, active, at risk, lost and historical contacts provided from the CRM database.

  • Explores all major events and activities throughout the market, primarily via telesales techniques, to identify sales opportunities.

  • Plans menus, orders, and deliveries with customers and use the opportunity to utilize suggestive selling techniques and reinforce Boston Market’s quality products and services.

  • Creates new opportunities and maintain CRM database.

  • Utilizes reports to track sales results such as customer’s frequency, sales, and average sales per order and analyzes current trends to maximize sales results.

  • Completes calls to all new customers and log by close of business on Fridays each week.

  • Keeps supervisor abreast of progress through daily activity logs, phone calls, attending weekly conference calls and scheduling events in team calendar.

  • Maintains on-going contact with catering customers to build sales through thank you letters and follow-up calls seeking sales feedback on orders and referrals.

  • Effectively demonstrates required sales techniques to build sales and provide ongoing support of the customer and gain repeat orders.

  • Ensures customer complaints are resolved by investigating problems, developing solutions, and makes recommendations to Regional Catering Sales Manager, Regional Catering Sales Director, Director of Operations, and Area Managers.

  • Drives up to 30 mile radius (one way) from own residence to conduct field day, canvassing in assigned trade area a minimum of 1-2 times per week or as sales dictate.

  • Takes sample boxes from nearest Boston Market restaurant to execute tastings with potential clients/businesses as needed to include site visits and transportation of food.     

  • Manages the sales cycle, quotas, customer follow-up and service requests for all customers.

  • Manages multiple projects at once.

  • Takes direction and works independently. 

  • Completes special projects as assigned. 

  • Works overtime as necessary. 

  • Performs other duties as required and assigned.


  • Accountability.

  • Business Acumen.

  • Detail Oriented.

  • Effective Communication, verbal and written.

  • Execution Excellence and Reliability.

  • Problem Solving.

  • Relationship Building.

  • Strong Work Ethic.

  • Teamwork & Collaboration.

Work Environment

  • Loads and unloads from vehicle, and balances sample boxes up to 20 pounds at waist level which may include bending and twisting. 

  • Walks to businesses for distances of up to 50 feet, to distribute menus and or food samples which may include walking up and down stairs with loads up to 20 pounds. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position, hours of work and days are typically Monday through Friday, 8:00 a.m. to 5:00 p.m.; and some overtime may be required.

Required Education and Experience

  • Associate’s Degree or equivalent work experience. 

  • 1-3 years of sales experience.

  • 1-3 years of experience interpreting business goals and applying techniques and strategies to expedite the achievement of those goals.

  • 1-3 years of experience interacting and creating relationships with internal and external customers of all levels and skill sets.

  • 1-3 years of experience using a PC and MC Office Suite, including intermediate proficiency in Word, Excel, and Outlook. 

    Preferred Education and Experience

  • Bachelor’s Degree or equivalent work experience. 

  • 3 years of sales experience.

  • 3 years of restaurant experience. 

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Relationships/Contacts: Regional Catering Sales Manager, Director of Operations, VP of Catering, Area Managers, General Managers, Guest Contact Center Manager, Sales Team Lead, Corporate Director of Sales.

    Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status.


Additional Info

Job Industries

Posted: 2018-05-16