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About this job

Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:
The server positions will be for our cocktail, lunch and dinner server jobs. The server will provide prompt, efficient and friendly service and provide an outstanding dining service experience guests. The Server will maintain a clean, neat and safe work area. . The Server will also serve as the frontline representative for our operations. They must possess strong customer service skills and exhibit a high degree of professionalism at all times.

Job Description:

QUALIFICATIONS:
  • Excellent customer service skills.
  • Pleasant and helpful personality.
  • High School or GED; college degree preferred
  • Ability to communicate effectively
  • Ability to follow directions.
  • Availability to work variable hours.
  • Ability to handle stress with ease and solve problems.
  • Ability to work while standing, walking, carrying items for extended periods.
  • Two years High volume experience restaurant experience preferred.
  • Good food and service and beverage knowledge preferred.
Essential Function:

A true desire to promote and develop harmonious inter-departmental relationship with other departments. Provide warm and sincere welcome/farewell for all guests including use of guest name & good eye contact with each guest. Interact with guests to take drink and food orders. Communicate with kitchen for food ordering. Ensure prompt delivery of food to the guest’s table. Have working knowledge of liquor, beer, wine and food that is served at the property. Suggest pairings of food to wine or beer. Handle all checks and cash according to procedures. Ensure cleanliness of restaurant including polished flatware, clean glassware and plates. Be familiar with all property amenities and other restaurants. A passion to deliver and surpass the needs of others in a fast paced environment. Must have physical stamina to lift moderate amounts of weight. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information, protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Remain alert, courteous and helpful to the guests at all times. Perform all duties in a professional manner and in accordance with company policies. Flexibility to work a varied schedule due to business levels and industry demand. Follow all safety procedures to ensure a safe working environment. Maintain uniform and grooming standards as outlined in employee handbook and departmental training. Attend to any requests by guests. Ensure areas are clean and unobtrusive requiring bending and lifting equipment to appropriate areas, straitening kneeling and bending to store equipment on storage shelves. Must be able to bend and walk to sweep, mop, and vacuum. Provide assistance in other job classifications as determined necessary by an immediate superior. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry and push. Perform other reasonable job duties as requested by Supervisors.

Marginal Function:

Maintain open communication with management and other employees. Be well organized and efficient.

Environment:

Indoors, dimly lit, carpeted, climate controlled environment. Hard kitchen floors with occasional slippery or greasy areas. Handling hot china and silver. Outdoors, cement surfaces, with exposure to outdoor climate and elements.

Benefits
  • Free Parking
  • Meals
  • Company Hotel Travel Discounts
  • 401 K
EQUAL OPPORTUNITY EMPLOYER M/F/D/V