Sandwich Maker Customer Service

Our Sub Shop serves made-to-order submarines and wraps using delicious ingredients and freshly baked bread. In this area, you’ll work with a team to deliver incredible service and prepare fresh, great tasting meal solutions for our customers. If you have a passion for food and enjoy working in a fast-paced environment, then this could be the role for you!

People (Who We Are)

• Support, encourage, and respect co-workers
• Work with supervisor to set and achieve goals for development
• Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
• Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations

Customer (What We Believe)

• Proactively approach and service customers, answer questions and balance a variety of tasks
• Take and prepare customer orders accurately and on time
• Consistently grow product knowledge and stay up-to-date on new and featured items

Product (What We Do)

• Follow Wegmans core recipes and job aides when preparing products to ensure a consistent outcome
• Maintain department appearance, rotate product, sustain product levels, properly shrink outdated product, check expiration dates, and ensure ingredients are prepped for efficient operations
• Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures

Work Environment

• Work includes walking, standing for up to 4 hours without a break, repetitive hand and arm movements, bending, reaching, frequent lifting, and occasional heavy lifting, along with continuous interaction with customers and co-workers in a fast-paced environment. Work involves exposure to various work environments, including temperature changes. The average weight range of items lifted is 5-15 pounds with a maximum weight lifted of 50 pounds rarely. May be exposed to various allergens (things that may cause an allergic reaction)
• Work may include use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Wegmans certification required for use of power equipment

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.

• Customer service experience preferably in a food service, restaurant, grocery or retail setting
• Food preparation experience