Receptionist / Service Department Assistant - Full-time

3718 Stadium Drive, Kalamazoo, MI 49008

Apply online today and upload your Resume

Hayes Jeep is seeking a Receptionist/Service Department Assistant. We are looking for a people-person who is outgoing, professional and able to multi-task in a fun, fast-paced environment. This position will also be tasked with maintaining the company’s websites.

Receptionist / Service Assistant - Job Description:

The position involves managing consumers, visitors, telephone messages and calls in a professional and efficient manner. The Receptionist/Assistant performs clerical duties to support the operation of daily business in our service department. As a vital member of our dealership, you will be responsible for assisting customers in a friendly and efficient manner.

Receptionist / Service Assistant - Job Responsibilities:

• Answer telephone, direct and screen calls, take and relay messages
• Greet persons entering the showroom
• Direct individuals to correct destination
• Assist with maintaining company websites
• Respond to questions or requests from customers and public
• Provide general clerical and administrative support to all levels of professionals (this portion of the job provides an excellent chance to show what you can do, and potentially grow into future positions with increasing responsibility)
• Maintain appointment diary, either electronically or manually
• Prepare letters and documents
• Receive and sort mail and deliveries
• Maintain common areas with supplies
• Call and/or email customers to schedule or remind of appointments
• Other duties as assigned
  
  

Receptionist / Service Assistant - Job Requirements:

• Previous dealership experience is a PLUS!
• Experience in administrative or clerical activities is an added advantage
• Knowledge of customer service practices and principles
• Strong keyboard skills
• Good communications skills and professional personal presentation
• Ability to multi-task in a sometimes high-stress, demanding environment
• Honest, respectful and trustworthy
• High school diploma or equivalent
  
  

Receptionist / Service Assistant - Job Benefits:

We provide a positive, professional work environment. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

• Medical dental and vision plans available
• 401(k) retirement plan with partial company match
• Paid Vacation
• Professional work environment
• No work on Sundays!
  
  

We are an Equal Opportunity Employer.
All applicants must be able to pass pre-employment testing to include MVR and drug screen.