Product Manager 2, HR Technology

Position Summary
The Product Manager 2 is a key member of the Nordstrom Product Management team, championing the customer experience evolution through data-driven insights using a variety of qualitative and quantitative inputs and delivering key features, functionality and programs for Nordstrom. Product Management is responsible for making sure we build the right products and features for our customers and business. To accomplish that, product managers plan the product roadmap and prioritize the applicable technology backlog, lead product discovery, and measure and communicate results of the feature portfolio in production, all while ensuring stakeholder alignment.

Key Responsibilities


Work with manager to develop the following:

• Key KPI's for product epics and specific features
• Measure and monitor key KPI performance
• Drive root cause analysis on KPI performance
• Develop improvement plans for key KPI degradation
• Regularly evaluate competitor experiences
• Leverage internal KPI's to identify feature opportunities
• Prioritize features and develop quarterly priorities and annual backlog
• Partner with UX and Engineering on feature design
• Utilize research and usability sessions to validate feature design
• Work with engineering during feature development to ensure feature objectives are maintained
• Develop a/b testing plan with analytics where necessary

Qualifications

• 4+ years of product management or equivalent experience with technology or ecommerce company preferred
• Bachelors' degree in math, statistics, finance, economics, or related quantitative discipline is preferred
• Basic ability to define, measure and analyze processes to identify improvement opportunities
• Basic technical background and understanding of software development principals
• Basic knowledge of a/b testing fundamentals
• Ability to work build relationships cross-functionally with multiple teams from areas such as Analytics, Engineering and User Experience
• Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment
• Strong interpersonal, oral and written communication skills
• Preference for experience in implementing SaaS based Learning Management and Talent Management tools
• Workday experience strongly preferred but not required