Recruiter/Client Service Coordinator

FirstLight Home Care of Charleston is Hiring now for full-time Recruiter/Client Service Coordinator position. Are you a go-getter, self-starter and disciplined professional with outstanding work ethics looking for a promising career in recruiting and customer service while having the benefit of working with a company that feels more like a family?

We are a rapidly expanding In-Home Care agency and looking to hire an experienced recruiter / staffing / client service coordinator to support our growing needs with hiring caregivers, meeting with clients, customer service and human resources functions.

We would love to speak with you if you are a motivated, positive, self-starter who can work independently, be highly goal oriented and have outstanding time-management and communication abilities.

If you match this profile and are looking to make a career in providing compassion and care to the senior population while working full-time in a fun and rewarding environment then we would love to talk to you!


POSITION

This individual will be responsible for meeting all Recruiting and Client Service targets and reaching all goals. Continuous recruitment, along with the ability to meet and speak with Clients about their needs are the day to day functions of this position.

Recruiting caregivers primarily requires making a high volume of phone calls with job-seekers, and constant sourcing for job-seekers using all methods of seeking out potential candidates for open caregiver positions. Meeting with clients requires strong problem solving skills, working with a sense of urgency and commitment towards our clients.

This is a full-time position which requires flexibility in schedule, some on-call weekend and holiday work may be required.


The Recruiter / Client Service Coordinator will perform the following job functions:

• Proactively source, interview, screen and test all caregiver job applicants.
• Coordinate job fairs, locate good sources for caregiver job applicants and develop applicant pipeline.
• Perform recruiting, hiring, orientations for caregivers.
• Perform human resources functions including managing employee files and keeping them updated.
• Answer telephone and provide excellent customer service utilizing good telephone technique.
• Handle customer service issues and ensure customer satisfaction at all times.
• Coordinate client care to ensure highest service quality delivered to clients.
• Meet with current and potential clients to assess their care needs
• Perform on-call coordinator duties as needed.
• Prepare daily and weekly recruitment reports.
• Other office coordination duties.

The Recruiter / Client Service Coordinator duties are not limited to those listed as the position has a wide scope of duties at times dependent on the client and always under the auspices of the company.

REQUIREMENTS

• 4+ years’ experience in a professional work environment. We are looking for professionals with a verifiable exemplary job record who are looking to develop in their career!
• 2+ years’ experience as recruiter, staffing coordinator, customer service coordinator or office administrator with increasing levels of responsibility.
• Hands-on computer experience (Microsoft Office, web applications, scheduling tools among others) with a proven ability to work with multiple computer programs, applications and software tools in everyday work is a **MUST**.
• Proven ability to be a team player.
• Excellent problem solving skills.
• Detail oriented, highly organized, dependable and multi-tasker.
• Outstanding oral and written communication skills.
• Self-starter with superior time management skills.
• Goal oriented and able to consistently meet targets set by supervisor.
• Excellent customer service skills with phone.
• Demonstrate creative and critical thinking towards everyday work challenges.
• Strong work ethics, respectful and a professional attitude towards work.
• US Citizen or proof of work authorization required.
• HS Diploma – Some College Preferred


BENEFITS

• Excellent pay!
• AFLAC benefit package available.
• Paid Vacation, sick time, holidays.
• Training, education and continued opportunity for growth.
• Gain valuable healthcare work experience.
• Opportunity to work with seniors -- a valuable skill with the fastest growing demographics today.
• Feel rewarded for your work each day by making a difference in the lives of thankful families.
• Receive recognition and rewards from management for excellent job performance.
• A positive, friendly and fun work environment based on mutual respect and responsibility.

Salary: Commensurate to Experience

Job Requirements



Additional Information