Retail Sales Jewelry Clerical, Part Time: South County Center
The Jewelry Clerical is responsible for processing new merchandise and maintaining all of the records for the Jewelry Department. Other responsibilities coincide with support and clerical functions. Perform other duties as assigned.
Macys uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macys may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
Provide an exceptional customer experience by ensuring the customer is always the priority.
Proactive in assisting customers who are using technology to shop and compare, whether Macys devices or their own.
Assist customers in all aspects of service as needed.
Be proficient in POS systems including Search and Send.
Use RF equipment to scan out damages, transfers, and return to vendor merchandise.
Perform price changes as needed and signing as needed.
Rearrange jewelry cases for new merchandise, season changes, special events, and clearance sets.
Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS.
Process new receipts adhering to company standard.
Pack all customer sizing, repair orders and outbound shipments to the Jewelry Center.
Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation.
Be aware of supply inventory and place orders when needed.
Replenish displays and other products as needed.
Assist in the inventory process.
Maintain orderliness and cleanliness of jewelry counters and area.
Attend to customer service needs in a friendly and helpful manner when approached.
Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment.
Adhere to Asset Protection and inventory control and compliance procedures.
Assist with special projects as assigned.
Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.
Perform these functions in an efficient manner, as directed by the Supervisor.
Regular, dependable attendance and punctuality
No specific educational accomplishments are necessary.
No experience is needed.
Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal communication skills.
Basic math functions such as addition, subtraction, multiplication, and division.
Able to use a calculator.
Self-starter, able to work independently and as part of a team and must have good time management skills.
This position involves constant moving and standing.
Involves standing for at least two consecutive hours.
Involves lifting at least 30 lbs.
May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.
May involve reaching above eye level.
Involves close vision, color vision, depth perception, and focus adjustment.
Ability to collaborate and function as a member of a team.
Must possess a strong sense of urgency.
Should be comfortable with the use of computers and frequent use of RF equipment.
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
This job description is not all inclusive. Macys Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Macy's, the largest retail brand of Macy's, Inc. (NYSE:M), delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. Via its stores, e-commerce site, mobile and social platforms, Macy's offers distinctive assortments including exclusive and fashion brands. Our flagship stores -- including Herald Square in New York City, Union Square in San Francisco, State Street in Chicago, Dadeland in Miami and South Coast Plaza in Southern California -- are known internationally as leading destinations for visitors. Building on a more than 150-year tradition, we help strengthen communities by supporting local and national charities giving more than $69 million each year to help make a difference in the lives of our customers.
*Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of SFPC Art. 49 and LA MC ch.XVIII Art. 9. Learn more about your rights under the Philadelphia Fair Chance Hiring Law.