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Associate Merchandise Manager/Buyer - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | San Diego, CA 92127 San Diego, California |
About this job
Our vision at Petco is Healthier Pets. Happier People. Better World. We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience.
From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.
Position Purpose:
The PetCoach Associate Merchandising Manager is accountable for their assigned categories and the development and implementation of merchandising goals, strategies and tactics for both online and brick and mortar PetCoach experiences. The role is a critical component to align to the overall category strategy of the PetCoach brand, developing initiatives for all channels and managing the execution of events including launching new merchandise, optimizing customer experience by enabling a superior customer experience.
Essential Job Functions : The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.
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Ensure assigned category(s) goals and objectives are strategically and tactically aligned to differentiate PetCoach in the marketplace, as well as deliver on PetCoach’s customer value proposition of exceeding customer expectations and financial budgets.
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Demonstrating a passion and leadership competency for data-driven decision making for site placement and promotional planning, executing and optimizing website content to deliver on marketing and merchandising business objectives
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Accountable for ownership and delivery of weekly site-wide and category plans including product placement and promotional approach; analyzing site/category offers to determine effectiveness and opportunity
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Developing with Pricing team overall pricing strategy and promotional calendar across your categories to drive sales and profit goals, by conducting relevant market research on competitors, products and merchandise.
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Developing data-driven processes and models to manage assortment analysis and planning, product mix, pricing, gross margin, replenishment and promotional expenditures, as well as ensure proper product allocation and inventory levels to meet our goals.
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Create and nurture a “shared-vision” environment of collaboration, partnership and open discussion with direct reports and other team members and stakeholders, both internal and external, that establishes and communicates clear and realistic goals, objectives and functional roles and are aligned with the category(s) strategic plan; use objective means to monitor progress toward those goals; effectively coordinate team members in order to meet timelines.
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Conduct research on products, merchandise, customer trends and market factors, utilizing the category review process and online analytic tools to identify key factors affecting the performance of assigned category(s);
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Collaborate with cross-functional teams in creating, developing and implementing financial models which manage assortment analysis and planning, product mix, pricing and, gross margin.
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Prepare and/or collaborate in the preparation of field and operations communications in order to ensure proper and actionable (timely) information is provided on special issues/concerns.
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Create and execute business plans which drive and increase traffic, sales and expand profit margins consistent with total PetCoach goals
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Analytical mindset including the ability to gather information, simplify and solve complex problems with available information. Advanced Microsoft excel knowledge including pivot tables and proficient in Microsoft Power Point are essential.
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Have a deep knowledge of merchandising best practices including competitive strategies, marketing, test and learn strategies and industry trends.
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Ensure all activities comply and are conducted in accordance with international, federal, state and local laws, regulations and ordinances; remain cognizant of planned/proposed changes to same.
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Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests. Perform other related duties, tasks and responsibilities as required, assigned and directed.
Supervisory Responsibility:
May direct and manage a small staff comprised of merchandising associates. Responsibilities include recruiting, interviewing, hiring, training, mentoring/coaching, providing functional guidance, assignment delegation and follow-through, and, partnering with Human Resources, discipline up to and including termination. Other management tasks include, but are not limited to, providing input and direction on such topics as key goals and objectives; strategic and tactical planning, implementation and execution; budgetary issues; capital expenditures and associate management, training and development. Additionally, this position will lead a cross-functional team over which it does not have direct administrative authority. This position is expected to independently lead these teams through the successful development and execution of strategic plans and tactical imperatives to support the business plan for the assigned category(s).
Work Environment:
Operates in a standard office environment. The majority of job duties are performed while seated indoors with little or no exposure to hazards. Day and overnight domestic travel to vendors, seminars and/or conferences is required periodically throughout the year.
Education and Experience:
Normally requires a bachelor’s degree or equivalent. Requires a minimum of four years progressively responsible, professional-level ecommerce experience. Successful candidate should have demonstrated experience running and optimizing large scale business programs, specifically large ecommerce projects, and developing proven strategies to increase customer lifetime value is preferred.
Specific functional experience should include business management, product management, channel management, pricing and inventory management. Also, requires advanced business acumen and analytical skills necessary for proper financial modeling and management of assigned category(s), including the ability to control financial metrics required to achieve profit objectives. Must have advanced computer skills, including MS Office Suite and the aptitude to learn and utilize new internal applications. Additionally, this position requires a highly advanced level of knowledge, competency and continued development in the following areas with the ability to effectively:
Leading a small staff of less experienced partners and/or cross-functional team
Persuade, and motivate others with the ability to flex style as the situation requires, and collaborate or empower as needed Partner and negotiate with vendors, as well as with Petco associates. Understand and communicate with a diverse set of leaders and associates at various levels and within various functional areas that impact their category(s)Continue to expand ability to manage multiple responsibilities with the skill to multi-task and shift focus from one task to another seamlessly .Develop long-range plans for assigned category(s) based on sound knowledge of category and corporate expectations. Collaborate with leadership on larger scope of business .Recognize and seize upon opportunities to maximize sales and profitability .Champion change management efforts through the effective utilization of the talent of team members.
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