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est. per hour
Operations Manager Level 1 - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Edgewood, Maryland 21040 Edgewood, Maryland |
About this job
Directly accountable for providing service to retail stores by coordinating the processing of merchandise from the vendor, through the Distribution Network. Manages the day to day execution of overall business strategies and productivity measures.
ACCOUNTABILITIES
MERCHANDISE PROCESSING
Manages workflow of several departments in conjunction with individual department Supervisors to meet planned units per hour, cost per unit, level of service and accuracy standards
Effectively manages staffing to meet UPH and CPU goals
Develops and maintains accuracy standards to ensure unit inventory integrity
POLICIES AND PROCEDURES
Coordinates and communicates changes and updates in process and procedures
Works with other departments and divisions to resolve problems and ensure efficient service
MANAGEMENT
Manages direct reports, systems and projects to achieve unit goals in accordance with Kohl's policies and practices
Prepares and analyze unit plans and reports
Provides leadership by exhibiting influence and expertise, thus affecting the results of the operating area
Creates an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications
Develops staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans
ADDENDUM
OPERATIONS MANAGER 1 - E-FULFILLMENT CENTER
3-5 Years related E-Fulfillment Center experience
Supervises and oversees floor supervisors
Responsible for the prompt, efficient and accurate processing of merchandise, customer order selection and delivery through the E-Fulfillment Center, in support of 100% customer satisfaction
QUALIFICATIONS
PREFERRED
Multiple years of related experience including direct supervision experience in distribution, production/operations management, warehouse management or related field
Strong interpersonal skills
Working knowledge of Radio Frequency and automated distribution/warehouse management systems, Windows, Microsoft Office
Flexibility in hours to support multi-shift operation
Bachelor's or advanced degree