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Hours Full-time, Part-time
Location Keystone, CO 80435
Keystone, Colorado

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Assistant Store Manager: Full-Time, Seasonal

Vail Resorts Retail (VRR)

Keystone, CO

 

This is a Full-Time, Seasonal position

 

Experience of a Lifetime. More than just our mission, these words describe Vail Resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work for Vail Resorts and its subsidiary SSV, is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, we welcome people who bring enthusiasm and pride to work.

 

The role of assistant store manager is to assist in managing sales, rentals, staff, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world class guest experience.

 

Job Responsibilities include (but are not limited to):

 

  • Generate sales, and demonstrate and maintain a professional standard of guest service
  • Evaluate sales trends and create methods for sales growth
  • Manage inventory control and meet or exceed inventory goals
  • Role model and administer company policies and guidelines
  • Recruit, hire, train, coach, and maintain a quality core staff
  • Enforce company cash handling policies and procedures, and other loss prevention policies
  • Provide training resources in POS, product knowledge, guest service, resort information, and sales
  • Conduct performance appraisals for and coach development of staff on a regular basis
  • Maintain all company paperwork according to policies and standards
  • Communicate ideas or issues with the Regional Manager
  • Manage operational budget
  • Remain current on new industry products and trends, and demonstrate knowledge of products
  • Be energetic, motivated, and possess the ability to multi-task

 

Qualifications:

 

  • A minimum of 3 years of retail sales experience - preferred
  • A minimum of 1 year of ski / snowboard rental management experience - required
  • High school diploma or equivalent - required
  • Proficient in Microsoft Office applications - required
  • Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Familiarity with rental and retail POS system - preferred
  • Must be a team player and be able to handle fast paced stressful environment
  • Possess the desire to offer the highest customer service standards to guests

 

Learn more about 

 

As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.

 

Some of the benefits include:

 

  • Free ski and snowboard pass to our world-class resorts; including Keystone, Breckenridge, Vail and Beaver Creek

  • Employee discounts at our retail stores

  • Employee Assistance Program (EAP)

  • Excellent training and professional development

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 153795