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About this job

The Steak n Shake concept is proven, successful, and poised for remarkable growth - the kind of growth that can accelerate your career like nothing else. We currently have over 500 locations in 21 states and our plan is to grow nationwide - imagine what that kind of growth can mean to your career. If you're ready to make your mark you're ready for Steak n Shake.

The Counter/Cash Server and/or Drive-Thru Operator is expected to serve guests seated at the counter, process carry out orders and serve our drive thru guest. They are also responsible for collecting payment for all meals served.

Essential (primary) functions:

  • Provide hospitable service to all counter and/or Drive-thru guests following Steak n Shake’s steps of service
  • Maintain guest sensitivity at all times
  • Take orders and accurately key them into the POS system
  • Prepare and deliver drinks and other menu items in an expedient manner
  • Process cash, credit, and coupon transactions quickly
  • Stock, restock, clean and sanitize the counter/cash and/or Drive-thru area
  • Maintain safety and security procedures as required
  • Maintain uniform standards at all times
  • Maintain company policies and standards at all times
  • Complete any and all other tasks as assigned

Essential job requirements

  • Ability to understand the speech of others
  • Understandable speech
  • Standing, bending, stretching and walking throughout the shift
  • Maintain personal hygiene
  • Lift and carry a minimum of 30 pounds
  • Balance a tray
  • Push and pull heavy objects
  • Ability to use a computer register
  • Basic reading, writing, and math skills
  • Retain verbal requests
  • Retain menu item knowledge
  • Ability to market the Steak n Shake menu
  • Ability to handle guest complaints
  • Work well with others
  • Ability to count change
  • Maintain composure under stress

People are drawn to careers at Steak n Shake because it’s a great place to work. They stay because it’s also a great place to grow, both personally and professionally. Whatever your talents and aspirations, there’s an opportunity at Steak n Shake to match.

 

Job Benefits

Team Members may receive the following benefits:

  • Competitive Starting Pay
  • 401(k) Savings Plan
  • Voluntary Sickness and Accident Insurance
  • Voluntary Life and AD&D Insurance
  • Voluntary Dental Insurance
  • Meal Allowances