Part-Time Customer Service Representative

Do you need a part-time schedule with flexible hours? Are you a people person that loves talking to customers on the phone? PrideStaff might have the perfect opportunity for you!

Role and Responsibilities

PrideStaff is seeking a Customer Service individual with strong communication skills who is comfortable working in a team-oriented environment for a mid-size research center. For this position, part-time first shifts are available between the hours of 8:30am to 5:00pm, Monday through Friday. This position would typically be between 20 to 30 hours each week, and pays $11-15 per hour based on experience

Job Description

• Conduct outbound 10-20 minute telephone interviews using a pre-determined set of questions
• Depending on the project, may need to network to the appropriate person to complete the interview
• Accurately document the results of the telephone interview using computerized interviewing software
• Report to the Interviewing Department Manager
• No telemarketing or selling involved, all calls to existing customer base

Qualifications

• Strong interpersonal skills, pleasant phone voice, articulate
• Detail-oriented
• Excellent listening and recall skills
• Computer and typing accuracy
• Ability to work independently, yet function as a team member
• Must be able to pass drug screening and background checks

Preferred Skills

• Call center experience a plus