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About this job

Drives sales and create a positive experience for our customers through relationships, product knowledge and operational execution. Uses product knowledge and technology to guide the sales team.

ACCOUNTABILITIES

  • Delivers the highest level of Customer Service supporting Kohl’s "Yes We Can" culture through effective problem solving

  • Identifies opportunities to increase sales and communicates merchandising and sale floor operational opportunities to leadership

  • Evaluates and assesses workforce needs, able to lead work efforts and direct team members

  • Advocates and executes all company customer service programs

  • Maintains fitting rooms, sales floor and work areas according to Kohl's best practices

  • Follows Kohl's best practices and standards

  • Effectively uses Kohl's tools and technology to plan, communicate and share information with team members

QUALIFICATIONS

REQUIRED

  • Ability to lift 50 pounds on an occasional to frequent basis

  • Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis

  • Adherence to Kohl's policy and procedures.

  • Regular attendance

  • Self motivated and ability to problem solve

  • Effective verbal and written communication skills

  • Basic math and reading skills, legible handwriting and attention to detail

  • Ability to work as part of a team and interact effectively with others

PREFFERED

  • Prior retail experience

  • Comfortable with the use of technology consistently while performing the required tasks